Administration Assistant

Administration
Assistant

Arventa
was founded in 1996 and supports more than 3000 Australian customers with our
innovative compliance and risk management solutions via its flagship
platform WHS Monitor - www.whsmonitor.com.au.

As a
key stakeholder in our customer success team, you will be responsible for
ensuring the success of our many clients using our software platforms to
streamline, and automate risk processes.

The
role:

The
Administration Assistant will assist in leading customer and partner success
initiatives. We are seeking a technically savvy Administration Assistant with a
strong drive for results.

As a
result of our extensive growth, we are currently adding multiple specialists to
our national operation.

The
key responsibilities of the position include:

• Building
  strong relationships with our existing customers in Australia
  
• Management
  of ongoing communication with clients 
  
• Ensuring
  continued client satisfaction 
  
• Identifying
  opportunities to expand product adoption 
  
• Collaboration
  with our Sales Team
  
• Collaboration with
  our Executive Team
  

Requirements

• 2+
  years office based administration or customer service experience
  
• Sound
  technical knowledge/skills (desirable) 
  
• Excellent
  telephone communication skills
  
• High
  degree of self-motivation and ambition
  
• Positive,
  confident and determined approach
  
• Desire to work as a
  part of a winning team
  

Prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.
  
• Supply copies of all educational qualifications 
  
  

Benefits

PERKS

• We pride ourselves in upholding a respectful and supportive environment; if there's something you need to get your work done, we'll get it for you
  
• Growth opportunities
  
• Regular professional development
  
• A strong emphasis on work/life balance including weekly and monthly office social activities
  
• Office conveniently located near the light rail
  

OUR TEAM & CULTURE

We're customer focused: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value.

We're here to win: We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to we turn on a dime.

We love this stuff: We hire smart, fun, talented people who want to make a difference.

We've got each other's backs: We value honesty, appreciate diversity and insist on respect. We're here for each other. Every day. We win as a team with a shared spirit of optimism.

We're owners and we act like it: We take initiative, act with urgency and are accountable for results. We're all engaged.

Integrity is non-negotiable: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No exceptions.

This is a great opportunity to join a leading provider of Risk Management Software and be at the forefront of innovation in the industry. 

The key to your success will be your ability to build strong relationships at all levels, combined with a high degree of self-motivation, commitment and initiative.

This is a full time, in office role based in our Turner Office. 

Note that only short-listed candidates will be contacted.