Administration Officer

PRIMARY DETAIL

Join the team at Macquarie University Sport and Aquatic Centre in this varied administration role. Based in our vibrant gym in North Ryde, you’ll play a key role in supporting our operations and helping deliver an exceptional experience for our members and visitors every day.

- Appointment Type: Full time (38 hours), permanent position
- Location: Wallumattagal Campus, North Ryde, Dharug land

THE ROLE

Our administrative team is a key function within our centre. As our Administration Officer you would be:

• Responding to member queries and complaints including but not limited to memberships, billing matters, government vouchers and health fund receipts.

• Processing a variety of financial transactions ensuring currency, compliance and accuracy.

• Processing and reporting membership data, venue utilisation and visitation statistics.

• Contributing to administrative process improvements and projects.

• Administering inventory and supplies, including uniforms and stationery.

• Providing confidential support to the MUSAC team as required.

ABOUT YOU

To be successful in this role, you need:

• Previous experience in an administration or customer service role,

• Excellent written and verbal communication skills,

• Demonstrated proficiency in Microsoft Office applications including Excel, Word, Outlook and PowerPoint,

• Strong data analysis and reporting skills, with the ability to interpret large datasets to support
  business decisions,

• Excellent organisational and time management skills,

• Proven attention to detail, and

• Working knowledge of Envibe CRM is highly regarded.

*** This role requires a criminal history check, a First Aid and CPR certificate.

ABOUT US

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue designed to help meet all the health, fitness and sporting needs of our members and guests. Our facilities include a 6-lane heated indoor pool, and an 8-lane outdoor heated Olympic-sized swimming pool. The centre features a fully equipped health club, group fitness classes, squash courts, gymnastics / aquatics programs and social sports.

Macquarie University Sport Fields operates 7 days a week, our facilities include 5 professional playing fields which accommodates a variety of events, stadium lighting, canteen and BBQ areas, and change rooms.

BENEFITS

• Complimentary Macquarie University Sport & Aquatic Centre gym access 

• Ongoing education and professional development opportunities

• Paid concessional days between Christmas and the New Year  

• Access to our staff wellbeing program and staff support services  

• Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities 

• Access to discounted corporate health insurance and employee flu shot program 

• Salary sacrifice options

• Access to paid parental leave 

• Full access to Macquarie University library (borrowing, printing, databases) 

OUR RECRUITMENT PROCESS

If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about, we encourage you to apply. 

In the first instance, general enquiries should be directed to Donna Pearce 02 9850 7640.

To be considered for this position, you must submit your CV and a cover letter addressing the listed criteria in the About You section via our online application portal.

If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.

Submission of Applications Open Until: Sunday 12 July 2026 at 11:59 p.m. (AEDT)

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

12/07/2026 11:59 PM

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A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.