Admissions Officer

Your role at St John of God Subiaco Hospital

You will be responsible for providing a highly professional standard of customer service to all hospital clientele and caregivers in the provision of admitting patients according to Admission Department work instructions.

The role is offered on a Permanent full-time basis, working 38 hours per week, Monday to Friday.

The Position:

• Facilitate all aspects of the patients’ pre-admission and admission including the following:

  • Collation of all appropriate paperwork;

  • Enter all relevant patient and booking data on the computer in an accurate and concise manner.

  • Update the theatre booking information as subsequent communication is received from doctors' rooms to hospital;

  • Seek information for the completion of the Patient Fee Estimate.

• Communicate any area of impact to the relevant operational area within the hospital.

• Liaise with theatre regarding theatre lists.

• Ensure appropriate documentation is allocated to the relevant operational area in a timely manner.

• Ensure the processing and signing off of patient documentation.

• Enter all relevant admission data on the computer in an efficient, accurate and concise manner.

• Facilitate all aspects of booking cancellations.

• Meet department phone and booking KPI’s as required.

You will demonstrate excellent written and verbal communication skills with the ability to prioritise and multitask.

To succeed you will possess accurate and efficient keyboard, computer and data entry skills and have a commitment to customer service with well-developed interpersonal and relationship building skills.

Above all, patients will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $68,939 to $74,417 per annum plus 12% superannuation

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Innovative Professional Development opportunities

For enquiries contact Teshia Coe, Coordinator Patient Admissions on (08) 9382 9751

Position may be filled before closing date if a suitable candidate is identified

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.