AOD Support Worker (Lifeskills)

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of Alcohol and Other Drug (AOD) services, delivering residential and non-residential rehabilitation, withdrawal management, and community-based support programs.

At Eastern Bridge, we provide a safe, supportive environment where clients can focus on recovery, build life skills, strengthen their wellbeing, and work towards long-term positive change. Our services are grounded in respect, compassion, dignity, and hope.

About the role

As an AOD Support Worker (Lifeskills), you will provide practical and emotional support to participants within a Residential Rehabilitation Program. You will play a key role in fostering engagement, promoting wellbeing, and supporting individuals throughout their recovery journey while encouraging independence and the development of essential life skills.

Reporting to the Support Work Coordinator, this is a Casual opportunity based at the Eastern Bridge Program, The Basin, VIC.

Conditions

Compensation is in accordance with SCHADS Award Level 4.

As part of this role, you must be available to work across a 24/7 roster, including:

• Morning Shift: 7:00am - 3:30pm
• Afternoon Shift: 3:00pm - 11:00pm
• Sleepover Shift: 3:00pm - 8:30am
• Active Night Shift: 10:45pm - 7:15am

How you will make an impact

• Provide person-centred support to individuals experiencing alcohol and other drug challenges, helping them engage with the residential rehabilitation program and work towards their recovery goals
• Assess and respond to participant wellbeing, risk, and crisis situations using appropriate intervention strategies and trauma-informed practices
• Conduct scheduled and random breathalyser and urine screenings, assist with medication processes, support attendance requirements, and provide transport to appointments and activities
• Facilitate life skills and group activities, record attendance and feedback, and encourage participation in therapeutic, social, and community-based programs
• Support the continuous improvement of services by participating in team meetings, supervision, training, and quality improvement initiatives
• Organise and supervise recreational and community activities that promote engagement, social connection, and wellbeing

What you will bring

• Degree qualification in Social Work, Psychology, Addiction Counselling or a related discipline (desirable)
• Certificate IV (or equivalent) in the application of AOD interventions, or the required competencies to work within the AOD sector (preferred)
• Certificate IV in Community Services or equivalent qualification, minimum requirement. Diploma (highly regarded)
• Demonstrated experience working within the AOD, community services, or social services sector
• Experience supporting vulnerable people with complex needs from diverse backgrounds
• Current First Aid and CPR certification (willingness to obtain)
• Strong communication skills, sound judgement, and the ability to respond effectively in challenging situations
• A commitment to inclusion, collaboration, social justice, and person-centred practice
• A current Employee Working with Children Check
• A current Victorian Driver’s Licence

What we offer

• Salary packaging benefits of up to $15,900 tax-free plus $2,650 meal entertainment packaging
• Access to Employee Assistance Program (EAP) and wellbeing initiatives
• Comprehensive induction, ongoing learning, and professional development opportunities
• Regular supervision and support from experienced leaders
• A rewarding career with a purpose-driven organisation committed to strengthening communities and transforming lives
• An inclusive and values-driven workplace that celebrates diversity and collaboration

How to apply

Are you passionate about supporting women on their recovery journey and helping create lasting positive change?

Submit your resume and cover letter outlining your experience and suitability for the role.

Join The Salvation Army and help build hope, dignity, and brighter futures for people in our community.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration