Audio Visual Technician - Embedded

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and one of the Best Places to Work Medium Size in Australia, with an outstanding eNPS score of 68. As we continue to grow, we are looking for a dedicated Audio Visual Technician - Embedded to join our team in Melbourne, delivering top-tier AV solutions and support.

The Audio Visual (AV) Technician is responsible for the onsite support, operation, and maintenance of Audio Visual systems within a dedicated client environment. This role is embedded at a single client site, providing hands-on technical support to ensure seamless operation of meeting rooms, collaboration spaces, and event technologies. 

What you'll do:

• Provide daily onsite support for AV systems across meeting rooms, boardrooms, and event spaces.
• Diagnose and resolve AV issues including audio, video, conferencing, control systems, and connectivity faults.
• Deliver rapid response support for live meetings and critical business events.
• Perform daily room checks, preventative maintenance, firmware updates, and system health monitoring.
• Support and maintain AV technologies including Crestron, QSC, AMX, Cisco Webex, and Cisco room systems.
• Troubleshoot integrated AV environments including signal flow, switching, and control interfaces.
• Support AV hardware including displays, projectors, microphones, speakers, cameras, and touch panels.
• Provide white-glove support for executive meetings, town halls, presentations, and large-scale events.
• Assist users with meeting setup, device connectivity, content sharing, and hybrid collaboration.
• Deliver end-user support, guidance, and informal training on AV and collaboration technologies.
• Maintain AV documentation, standards, and asset registers while recommending system improvements and optimisation opportunities.

What you'll bring:

• Experience supporting enterprise AV environments onsite.  

• Hands-on experience with Crestron, QSC, or AMX systems.  

• Experience with Cisco Webex and Cisco collaboration devices.  

• Strong troubleshooting skills across AV signal flow, audio, and video systems.  

• Excellent customer service and communication skills.  

• Ability to work independently in a client-facing environment. 

• Excellent communication and presentation skills, with the ability to convey complex information to IT and non-IT stakeholders. 

• Detail-oriented with a high level of accuracy and a commitment to meeting tight deadlines. 

• Ability to manage ambiguity and adapt to a rapidly changing business environment to prioritise accordingly. 

• Strong interpersonal skills, intellectual rigour and curiosity, and ability to work as part of a team in a fast-paced environment. 

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.