Banquets Manager

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.    

Located in the heart of Tasmania’s capital, Crowne Plaza Hobart offers contemporary spaces designed for guests to connect and recharge, with 241 modern rooms featuring views across the harbour, kunanyi/Mount Wellington or the city.

Just moments from Salamanca Place, Constitution Dock, and Hobart’s premier cultural and shopping districts, the hotel blends comfort and convenience for both business and leisure travellers. Guests enjoy elevated experiences in our Club Lounge, and state-of-the-art meeting and ballroom spaces.

With locally inspired dining at core restaurant and bar and relaxed shared plates at THE DECK, we showcase the best of Tasmania. At Crowne Plaza Hobart, we deliver an authentic Tasmanian experience grounded in warm, genuine True Hospitality.

What is the job?

As the Banquets Manager (Full Time), you’ll oversee the daily operations of our banquet spaces to deliver exceptional service and seamless food & beverage experiences. You’ll lead a passionate team, ensure every event runs smoothly, and create memorable moments for our guests.

Your day to day

• Plan, organise, and manage banquet operations for events, conferences and functions.
• Lead and mentor a high-performing team, supporting onboarding and development.
• Maintain service delivery to IHG brand standards and Crowne Plaza Hobart goals.
• Manage rosters, staffing levels, workforce gaps and ensure payroll compliance.
• Liaise with internal and external stakeholders to ensure event success.
• Keep event spaces pristine and manage inventory effectively.
• Promptly resolve service challenges, guest feedback, and vendor related concerns, escalating when necessary to ensure smooth operations and guest satisfaction.
• Monitor workplace safety and report hazards to the relevant managers.

What we need from you

• Minimum 2 years of demonstrated experience in a supervisory or management role within hotels or event management.
• Strong organisational and time management skills with attention to detail.
• Excellent communication and leadership abilities.
• A flexible, adaptive approach and a professional, friendly manner.
• RSA Certificate (valid in TAS).
• Currently based in Hobart.

What you can expect from us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey.

• Free staff meal on shift.
• Full uniform provided, laundered in-house. 
• Paid birthday leave in addition to your annual leave.
• Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.
• You have the opportunity to fast track your career with a growing global company.
• Popular hotel perks and discounts on the retail platform.
• Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage
   

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.  So, join us and you will become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.