Client Relationship Development
and Management
Build long -term relationships with key stakeholders
Managing stakeholder relationships and communications at all stages of the
project.
Continuously support the development of our service offering and value
proposition for the T&C Technology team.
Collaborate with Subject Matter Experts across the business to extract required
knowledge
Must Have:
Extensive Implementation / Support experience in SAP SuccessFactors Employee
Central, Talent Management and Development.
Extensive Data experience in SAP SF and HR IT, People Operations.
Good working knowledge of ServiceNow HR Service Delivery Module and Employee
Centre
Moderate experience as a Human Resource business user, or another HR role.
At least 3 implementations of SAP SuccessFactors working as a Talent Management
(Performance and goals, Succession and Learning and Development) lead
functional consultant.
Understanding of the unified SuccessFactors solution and the touch points with
other SF modules (e.g. Learning, Talent, Recruiting etc.).
Experience in all aspects of SuccessFactors HCM implementation/Continuous
Improvement including requirements gathering, fit or gap analysis, functional
design development, user acceptance testing, training and deployment activities
Experience on working with stakeholders on requirements and business process
definition, Software Development/Systems Integration and Application Support
Ability to document and present solutions using various methods (people facing,
presentations, and demos)
Knowledge of HR business process design and development
Previous consulting experience working with global companies / Exposure to
Internal project work
Good analytical skills to help our stakeholders to find best solutions for
their business requirements
Good interpersonal skills, including strong verbal and written communication
Able to work under pressure without any supervision, and a good team player
Proven ability to work creatively and analytically in a problem -solving
environment.
Excellent leadership and interpersonal skills.
Planning and coordinating of own and/or team's work activities to meet
commitments and quality expectations.
Strong communication skills (speaking, writing, listening)
Excellent presentation, communication and negotiation skills
Good knowledge of HCM concepts and HR processes
Employee experience mindset and human centred design principles
Here’s what you’ll need:
Experience, Expertise and Certification/s:
SAP SuccessFactors Talent Management module
SAP SuccessFactors Succession and Learning and Development
SAP SuccessFactors Employee Central module a plus
Clear understanding of the data elements and structures underlying
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