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Care Coordination Lead

icon building Company : Medibank Inc
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Care Coordination Lead


Your career in healthcare made personal


 


At Medibank we’ve recently unified our health services under one brand – Amplar Health. 


 


With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 


 




Care Coordination Lead 


 




Ready to lead from the front, juggle multiple priorities, and bring energy to a role that truly makes a difference? 




We’re looking for a dynamic Care Coordination Lead who thrives in a fast-paced environment, embraces change, and knows how to inspire a team while delivering exceptional care outcomes. This isn’t just leadership – it’s the opportunity to shape the future of preventative health services across Australia. 


 




Why this role stands out 


 




You’ll play a pivotal role in delivering high-quality care coordination across our Care Complete programs, while driving growth, transformation, and continuous improvement. From coaching your team to navigating change and scaling services, no two days will look the same. 


 




What you’ll bring 


 





  • Master multitasker: You can balance people leadership, operational delivery, and strategic priorities without missing a beat.

  • Change champion: You thrive in evolving environments and can guide teams through transformation with confidence and clarity.

  • People-first leader: You build capability, motivate others, and create an inclusive, high-performing culture.

  • Energetic personality: You bring authenticity, positivity, and a solutions-focused mindset that others gravitate to. 




 


What you’ll do 


 





  • Lead and develop a team of Care Coordinators to deliver safe, high-quality care at scale

  • Drive performance, meet operational and financial targets, and optimise workflows

  • Champion continuous improvement and innovation across programs

  • Build strong relationships across Amplar Health and beyond to grow referral pathways

  • Support transformation initiatives from concept through to business-as-usual

  • Ensure clinical governance, compliance, and best practice standards are always met 




 


What you need 


 







  • A clinical qualification with current registration (AHPRA or equivalent)

  • Proven experience leading frontline teams (ideally geographically dispersed)

  • Strong communication, organisational, and stakeholder engagement skills

  • An understanding of care coordination, chronic disease management, and behaviour change

  • At Amplar Health, we’re on a mission to make healthcare more personal, accessible, and sustainable.


 


If you’re ready to step into a role where your leadership, adaptability, and personality truly matter — we’d love to hear from you. 




 


Learn more about Amplar Health at https://amplarhealth.com.au


  


Be Yourself.  Belong Here


We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
 


Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.
 


If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us [email protected] or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)


 


Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. 


 


Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work


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About the Company

Medibank Inc

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