Case Coordinator - Aged Care (RN)

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

Core to the Amplar Health strategy is substantial growth in our hospital substitution, hospital avoidance and clinical home care delivery. We are an ambitious organisation with the vision of becoming Australia’s leading Hospital in the Home service provider.

Your Opportunity

Tired of working on the frontline? Looking to join a team coordinating care and services to support patients in their own home? We have a full time opportunity available to work within the Aged Care program.

Using your clinical skills, you will ensure a comprehensive client centred management plan is achieved for our clients together with:

•    Conducting clients initial phone assessment, care planning and goal setting
•    Managing real-time escalations from our on-road clinicians 
•    Coordination of in-home services to support clients receiving care at home
•    Building and maintaining effective relationships with a variety of different stakeholders including primary and secondary care organisations and your non-clinical support team
•    Monitoring patient progress and updating care plans as appropriate
•    Liaison with healthcare professionals and specialists
•    Home visits to undertake assessments when required 
•    Discharge planning including referrals to long term services
•    Provision of telephone support, education, and advice
 
This role is based in Adelaide, the successful candidate will be offered family friendly hours working a Monday to Friday roster. Best of all this role can be offered as work from home.

What will set you apart from the rest?

Working in this autonomous position you will have a passion for working within the community aged care setting, enjoy goal orientated reablement and creating individualised care planning. Your organised and flexible mindset allows you to meet the unique needs of our consumers to maximise their wellbeing. You will be consumer, and goal focused whose enthusiasm for this area of work is driven to engage with and empower our consumers to achieve positive outcomes together with:

•    Recent nursing experience supporting consumers within the community setting
•    Experience working within a multi-disciplinary team & working remotely
•    Experience supporting consumers within the community and or aged care setting
•    Experience within the home care package setting is highly desirable
•    Exceptional communication and customer services skills and the ability to build a rapport with consumers and external agencies
•    Ability to work autonomously but contribute to a supportive and engaging team
•    Strong administration skills and the ability to ‘think outside the square’

Perks of the job

•    Up to 5 weeks paid annual leave to enjoy well deserved breaks
•    Work life balance – Monday to Friday position – family friendly hours
•    Access to Amplar Health Online Doctor- virtual GP consults for free
•    Flexible working arrangements – work from home or our modern office
•    24/7 Employee Health Support Line – extended to families
•    14 weeks paid parental leave to be there when it matters most
•    Subsidised health insurance for you and your loved ones
•    Career development opportunities across Amplar/Medibank business

What’s Next?

If you have the skills and experience we are looking for we will be in contact shortly.