Casual Retail Sales Consultant

About the job

• Based out of our gorgeous Sydney flagship showroom in Surry Hills.
• AFR Best Place to Work 2023 - join a supportive, energetic and passionate team that puts sustainability and ethics at the heart of everything they do.
• B Corp certified business - market leader in our category.

About Us

Armadillo is a truly sustainable company – for the good of the world we live in and all who journey with us. Our rugs lie lightly on this earth. Founded in 2009 we are an Australian-born company, with showrooms in Sydney, Melbourne, Brisbane, Adelaide, Los Angeles, New York, San Francisco and Dallas.

Our rugs are handcrafted by artisans in India and Nepal using natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency.

About the Opportunity

We have an exciting opportunity for a Casual Retail Sales Consultant to join our team based in our Surry Hills showroom. Reporting to our Sydney Showroom Manager, this role will combine your proven sales track record and skills with your engaging, reliable and personable nature. More than just a sales team member, we are seeking someone that would like to join a culture that embraces sustainability, collaboration, quality customer experiences, fun and success.

Have a flair for interior design or selling quality interior products? You will be able to consult with customers and provide them with considered styling advice. We pride ourselves on delivering a holistic customer experience that draws upon your high level of customer service and your design expertise.

Key Responsibilities:

• Delivering the ultimate Armadillo customer experience to all clients, by telephone, email and in showroom.
• Representing the Armadillo brand appropriately at all times.
• Providing considered design and decorating advice to Sydney retail clients in the showroom.
• Providing quotes and following up on active enquiries.
• Providing after-sales service where required.
• Remaining abreast of protocols re stock and deliveries.
• Participating in and attending events and training where required.
• General retail duties including the presentation of the showroom, sample management and requirement to support trade and other teams on occasion with various tasks.

About You

• Must be able to work 1-2 days per week across Thursday and Saturday. Thursday availability is essential for this position. Opportunities for extra hours are often available across the week, particularly during seasonal promotions and sale periods.
• You will have a related experience in interior design or a true passion for selling quality interior products.
• You have a proven track record of achieving sales targets and will have exceptional customer service skills to drive our growth.
• You're always enthusiastic and forward thinking - keen to roll up your sleeves and jump straight in.
• You frequently use your initiative to think about new ways to approach tasks and to be proactive.
• Team player – you know how to achieve a better result by working as a team collaboratively.
• Uphold the company values of Commitment, Respect, Integrity, Synergy and Passion.

Our people have made Armadillo the brand it is today and as such, we have created a supportive and stimulating environment that nurtures the personal and professional growth of employees at all levels. We embrace fair workplace practices, equal employment opportunity, cultural diversity, and health and wellbeing.

If you are looking for the opportunity to evolve your career with a successful global and ethical business, we encourage you to apply now. Please submit your application via LinkedIn or send queries to [email protected].