Casual Venue Services Manager

At a Glance

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

This role is responsible for managing and co-ordinating all production, logistical and technical aspects of the preparation, planning and implementation of venue operations and services for events, meetings and conferences, performances and exhibitions, including customer-facing and back of house operations. 

The successful candidate will need to be flexible with their availabilities as shifts are allocated on a roster across 7 days, during and after business hours and on weekends. 

 As this is a casual opportunity, shifts are not guaranteed. 

In this role you will:

• Lead the operational, technical and production delivery of events, performances and exhibitions, ensuring high-quality, safe and cost-effective outcomes
• Manage venue bookings and event requirements, working closely with clients and internal teams to accurately scope logistics, fees, charges and services.
• Lead and develop staff, contractors and suppliers, providing coaching, guidance and clear project oversight to deliver successful outcomes.
• Manage budgets, contracts, risks and WHS requirements, ensuring compliance with legislation, Council policies and best practice.
• Build strong stakeholder relationships and drive continuous improvement, enhancing customer service, technology, processes and overall venue operations.

What’s on offer

We are offering a casual opportunity, with a competitive hourly rate from $63.66 plus 25% casual loading plus 12% Superannuation.

The successful candidate will need to be flexible with their availabilities as shifts are allocated on a roster across 7 days, during and after business hours and on weekends. 

 As this is a casual opportunity, shifts are not guaranteed. 

Your employee experience with City of Parramatta includes:

• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing
• Growth: Learning and development programs, leadership pathways, LinkedIn Learning

About you

The successful candidate is someone who brings: 

• Demonstrated extensive experience in a senior position relating to venue management, production and/or technical management and in the provision of high-level operational support within a dynamic and challenging environment. 
• Demonstrated ability to meet WHS and statutory requirements for the technical management of large-scale events and performances.
• Well-developed project management competencies including strong time management and the capacity to act autonomously in the execution of daily administration and co-ordination of multiple projects simultaneously.
• Comprehensive risk management and risk planning skills and ability to apply knowledge in the context of programming and venue service delivery.

To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences:

• Degree qualification in Venue Management, Technical or Production disciplines, Business, or a significant amount of comparable industry experience in a project lead capacity.