CCTV Coordinator

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your Opportunity

Our SEQ Operations team is committed to ensuring the safety and ongoing security of our customers, passengers, and the general community. Due to our commitment to safety and on-going improvement of our network, we have a permanent full-time opportunity for a CCTV Coordinator to join the Security Intelligence portfolio.

In this busy, hands on role, you will effectively co-ordinate the day-to-day operations of the Security CCTV Unit (SCU). This position has three Analyst direct reports, and reports directly to the Security CCTV Team Leader. This position requires someone to deliver forensic evidence for external stakeholders, as well as the processing of CCTV recordings for internal stakeholders. Ideally, someone who is able to conducted repeat job processing work, manage others, and be a key stakeholder as part of fault remediation and CCTV technology projects would be best suited for this role.

Overview of main responsibilities:

• Oversee SCU workflow and evidence control, ensuring all documents, materials and evidence in digital, analogue, hard copy are safeguarded in line with SCU procedures, legislation, codes of practice, and privacy principles.


• Raise, track, and allocate CCTV requests, managing procurement, retrieval, dispatch, and archiving to ensure compliance with SCU administrative, procedural, and forensic requirements.


• Liaise with Police external and internal customers to manage CCTV requests, enquiries, and information exchanges effectively.


• Conduct quality assurance activities, including audits, administrative and technical reviews, tests, and maintenance.
  
  

What you will bring to the role:

• Previous experience in a training others / Intelligence / Security / project management/CCTV and or Telecommunications


• High level of computer or telecommunications fault-finding experience


• High level of attention to detail ability to follow Processes and Procedures


• Proven ability to respect others

For further information about this role view the Position Description. 

Benefits that count:

• Attractive starting salary of $117,347 plus up to 12.75% superannuation.


• Enjoy free travel to work and discounted rail travel.


• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services.


• Prioritise your physical, emotional and financial wellbeing with our range of free services.


• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport.

Note: this is an office based role. Do not apply if you are seeking Work From Home flexibilities for this role.

The recruitment and selection process for this position will require a criminal history check and psychometric assessment to confirm suitability to be regularly exposed to distressing images and to lead and work in a small team environment. In addition, video screening interview and face to face interview will be conducted for further shortlisted candidates.

Note: two leadership positions are currently active for this team. All candidates are encouraged to apply for both roles.

Sounds great! What’s next?

Please apply to CCTV Coordinator via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) 26th February 2026.

Supporting a Diverse Workforce 

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day.  We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds. 

We strive to provide a barrier free and equitable recruitment experience.  

If you do require an adjustment during the recruitment process, please contact Theresa via the phone number or email below. 

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. For roles that have pre-employment qualifications, QR will also be required to do formal qualification verification processes to ensure qualifications align to QR's requirements.   

To learn more about this Queensland Rail career opportunity please contact Theresa with your specific enquiry via [email protected]   Please do not email your application. We can only accept applications received via our website.