Cellar Door Host

About Us

Vinarchy. Redefining Wine. 

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.

About the role

As a Cellar Door host you will passionately deliver an exceptional wine experience to visitors at the Brookland Valley & Houghton Cellar Door. In this role, you will be supporting the Cellar Door Manager & Brookland Valley & Houghton Team to deliver exceptional wine experiences to our visitors and showcasing some of the finest wines in our portfolio.

This position is a casual position. You will be employed on an hourly basis, with your specific hours to be determined by the needs of the business

Key Responsibilities Include:

Deliver an exceptional customer experience to cellar door customers, acting as tour guide, experience host and tasting guide

• Operate the cash register, including daily opening, closing and balancing duties


• Promote our wine club membership to visitors and sign-up new members


• Undertake daily housekeeping duties to maintain the cellar door appearance


• Restock the cellar door and stock room


• Pick, pack and dispatch wine orders for customers


• Undertake basic food preparation and serve food  


• Prepare and serve barista coffees


• Grow our premium member data base and sales by promoting inhouse activities and our portfolio through telephone marketing


• Support the Cellar Door Manager to host events that showcase our historic Cellar Door and portfolio.

What You’ll Bring:

Behavioural Competencies 
•    Strong understanding and passion for wine and the winemaking process 
•    Ability to portray stories to others – both wine and history 
•    Exceptional customer service skills 
•    Ability to work in a diverse team

Required Qualifications & Experience
•    Experience in a cellar door or the wine industry (highly desirable)
•    Ability to work in a fast-paced environment, independently and with a team
•    WSET Level 2 (desirable)
•    Responsible Service of Alcohol training (RSA)
•    Knowledge of safe food preparation and handling (desirable)
•    Intermediate computer skills including Microsoft suit and EDM software (desirable)

Physical & Other Requirements
•    Must have drivers Licence
•    This role involves occasional lifting of heavy objects 
•    Frequent manual handling of glassware for polishing
•    Regular weekday and weekend work is required

Why Join Us?

Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success. 

We offer a competitive rewards package and the opportunity to work with a world-class team. 

You will also have access to: 
•    Annual wine allowance and access to unique wine specials 
•    Go Beyond Day - make a difference in your local community 
•    Access to an extensive online learning library 
•    Private Health Insurance Discounts & Annual Flu Vaccination Program 
•    Employee Assistance Program & Various exclusive employee discounts

Ready to redefine your future?  APPLY TODAY!

At Vinarchy we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.