Client Executive Lead

We power insights for better, safer workplaces…together. 

Are you ready to be Kin-at-i-can? As our Client Executive Lead, you’ll own a portfolio of Enterprise accounts, lead a high-performing team, and sit at the intersection of client strategy, product collaboration, and commercial growth. You’ll do it at a company that’s genuinely changing the way organisations manage workforce compliance, and you’ll have the tools, the trust, and the technology to do it well. 

If you’re a senior client leader who loves building relationships, driving outcomes, and working in an environment where innovation is part of the everyday. Read on. 

About Kinatico 

Kinatico is an ASX-listed Reg-Tech company with a product suite built on nearly two decades of trust. Our background screening platform, Kinatico CVCheck, has been in market since 2005 and today is serving over 10,000 organisations, has helped more than 1.6 million individuals meet regulatory requirements, and processes over 900,000 secure verifications every year. That kind of scale and longevity is rare in this space, and it gives our sales team something genuinely compelling to take to market. Alongside Kinatico CVCheck, our newest product Kinatico Compliance is a simple, secure and synchronised platform that gives organisations everything they need to manage their people’s compliance in one centralised place. From automated workflows and real-time credential tracking to proactive alerts and seamless HRIS integration, it’s designed to reduce admin burden and keep organisations audit-ready at every stage of the employee lifecycle. For a sales professional, this means you’re walking into conversations backed by a product with genuine market credibility, a strong reference base, and a clear growth story still being written. 

We’re a team of curious, committed people who care about doing good work and making a real difference. We move quickly, think commercially, and back each other. 

OUR TEAM’S STRENGTH COMES FROM EVERYONE’S INDIVIDUALITY 

What you’ll bring:

You’re a commercially sharp, relationship-led senior professional who knows how to grow accounts, lead teams, and get things done. You’re just as comfortable in a strategic account planning session as you are on a call with a client who needs a trusted voice. You bring: 

• Significant experience in senior client management, account direction, or client partner roles, ideally within B2B software, SaaS, or technology-enabled services 

• A proven track record of retaining and growing Enterprise accounts against revenue targets 

• Demonstrated experience leading, coaching, and developing a high-performing team 

• Deep knowledge of workforce compliance, HCM software, or adjacent HR technology solutions 

• Familiarity with structured sales methodologies (Miller Heiman or equivalent) and the discipline to apply them consistently 

• A data-driven mindset, comfortable using Salesforce, reporting dashboards, and AI-assisted tools to make better decisions and manage your team more effectively 

• Genuine curiosity about how technology (including AI) can improve client outcomes and team ways of working, without any expectation of being a technical expert 

• Demonstrated experience working within or alongside compliance, workforce screening, background verification, or regulatory technology environments. You understand the stakes involved when organisations are making trust-critical decisions about their people, and you know how to speak the language of risk, obligation, and assurance with clients 

• Human resource, recruitment, or workplace safety experience is a bonus 

DELIVERING THE GOOD, STRIVING FOR THE GREAT 

About the role:

This is a senior commercial leadership role with real scope and real impact. You’ll manage a portfolio of Kinatico’s Enterprise clients, driving retention, growth, and satisfaction, while leading a team of Client Executives and owning the processes and rhythm that keep everything running smoothly. 

You’ll also play a meaningful role in how Kinatico evolves. You’ll be the voice of the customer in product conversations, the bridge between clients and internal teams, and a champion for modern, technology-enabled ways of working. AI tools and intelligent insights will be part of how you work, not a stretch goal, just how things get done. 

What you’ll be doing:

• Own and grow a portfolio of Enterprise accounts, driving retention, expansion, and outstanding client satisfaction 

• Build trusted, senior-level relationships across your clients’ organisations and act as a genuine strategic advisor 

• Lead, coach, and develop your team of Client Executives to achieve individual and collective performance goals 

• Establish and maintain team operating cadences (pipeline reviews, account planning, performance check-ins) so everyone knows where they stand and what’s next 

• Define and continuously improve the team’s account management processes, building playbooks and frameworks that scale best practice 

• Use AI-assisted tools and CRM data to strengthen account strategies, improve forecasting, and move from instinct-led to insight-led decisions 

• Collaborate with Product, Engineering, and Marketing teams to shape solutions that genuinely meet customer needs 

• Present and demonstrate Kinatico’s solutions, translating complex compliance capabilities into clear, compelling business value 

• Contribute to roadmap discussions and ensure the voice of your clients is heard in product prioritisation 

• Represent Kinatico at industry events and contribute to the organisation’s growth story 

ARE YOU READY TO BE A KINATICAN? 

Where our passion, talent, delivery and impact collide our purpose lies. Powering insights for better, safer workplaces, helping organisations to know their people, we are a global leader in Reg-Tech. Our technology helps organisations to know their people. 

• Flexible and supportive work environment 

• A culture of development and recognition, we want our people to thrive! 

• Attend our Friday Funaticans in person and virtual events 

• Bright, spacious office in the Perth CBD 

• Work for an ASX listed company and a leader in Reg-Tech 

• Join the company at an incredibly exciting time and enter a world of energy, enthusiasm and innovation 

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised individuals tend to only apply when they check every box. If you think you have what it takes (a growth mindset) but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit. 

Apply Now!