Client Partner

Publicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework - it’s a cultural model we've built to unite our people in a collaborative way of thinking and working.

We've built a dedicated team to support the scale, ambition, and pace of Samsung - one of the world's most influential brands. This is an opportunity to work alongside a world-class team of specialists, tackle complex challenges, and shape innovative, people-first marketing that reaches millions of consumers every day.

You'll join a connected community, united by a shared purpose: creating meaningful experiences that drive real impact. As part of one high-performing, integrated team, you will collaborate across disciplines and markets, and continually push the boundaries of what's possible. At the heart of it is a culture built on togetherness, excellence, integrity, resilience, and humanity. Local by design, human-first by nature, and ready to move at the Speed of Samsung.

We're looking for a Client Partner who will be the senior client lead and relationship owner across Samsung’s expansive portfolio that includes Mobile/Galaxy, TV & AV, Digital Appliances, and emerging innovations that shape how Australians live, work and connect.

You will be responsible for briefs, approvals, partnership health and business alignment. Operating within our bespoke Samsung operating model, you connect global strategy to Australian influence, championing the connected performance system and its four pillars: Connected Audiences, Seamless Transactions, Creative Excellence and Rigorous Optimisation.

You ensure the team delivers seamless, integrated service under the Power of One, holding the team to rigorous governance and measurement aligned to real sales outcomes.

KEY ACCOUNTABILITIES

• Act as senior client lead for Samsung AU briefs, approvals, escalations and partnership health. 

• Champion the connected performance system and its four pillars across the account. 

• Own stakeholder alignment and governance

• Ensure delivery oversight across always-on activity, launches including Galaxy Unpacked, and seasonal peaks. 

• Anchor conversations in measurement that goes beyond last-click, including incrementality and real sales. 

• Advocate for the Australian market while translating and applying global guidance. 

• Lead integrated, single-team collaboration with Groupe and non-Groupe partners. 

EXPERIENCE

• Significant client leadership experience in a media or integrated agency. 

• Track record managing large, complex, multi-category client relationships. 

• Understanding of connected performance, retail media and measurement. 

• Strong governance, briefing and stakeholder-management experience. 

• Familiarity with procurement and finance compliance, including BQMS-style requirements. 

• Knowledge of the Australian market and media ecosystem. 

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Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected]; your personal information will be kept confidential.