Client Services Officer - Coffs Harbour Hub

• Coffs Harbour (2 vacancies) and Port Macquarie (2 vacancies)


• Talent Pool creation for future Hub vacancies. (Coffs Harbour Hub includes Forster, Taree, Port Macquarie, Kempsey, Coffs Harbour & Grafton)


• Ongoing – Full Time (35 hrs. per week)


• Clerk Grade 1/2, base salary ($75,728 - $82,329), plus employer’s contribution to superannuation and annual leave loading

Your role

The Client Services Officer provides a broad range of clerical and administrative support, including responding to client enquiries, data entry, and records management. In the Local Courts, the role is primarily focused on supporting the operation of courtrooms. As a Client Services Officer, you are required to be present whenever court is in session, where you assist with proceedings by performing the duties of a Court Officer and/or Court Monitor.

What you’ll do

• Facilitates the smooth operation of the court by effectively liaising with a diverse range of stakeholders.


• Anticipates the needs of the judiciary and other key stakeholders in the courtroom, providing timely and effective responses.


• Deliver high-level clerical and administrative support to the court and registry.


• Accurately enter data using computer systems.


• Provide exceptional client services.


• Aid in the effective implementation of improved work practices.


• Adapt to working in various jurisdictions.


• Adhere to departmental policies and practices, including harassment prevention, EEO, EAPS, Code of Conduct, WH&S, Ethical Work Practices, Disability Awareness, and ATSI Strategies.

What we’re looking for

• Ability to liaise effectively with a diverse range of stakeholders and provide clear, timely responses.


• Strong clerical and administrative abilities to support court operations and manage data accurately.


• Competence in using computer systems for data entry and other administrative tasks.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Essential requirements

• Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the Focus Capabilities of the role as well as an up-to-date resume (maximum 5 pages).

Applications close Sunday, 12 July 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Amanda Anderson, Deputy Registrar via [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Paola Pina via [email protected].  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.