HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the HomeMade team.
About HomeMade
HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams.
Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.
By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes. You’ll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others.
To find out more, visit https://homemadesupport.com.au/
About the role
You’ll work collaboratively and proactively through telehealth to help customers stay safe and independent at home. You’ll triage clinical concerns with care, confidence, and clarity, providing expert clinical input to guide decisions.
Most importantly, you’ll be part of a forward thinking team reshaping aged care that genuinely values your knowledge and the impact you make every day!
Key Responsibilities:
Effectively deliver on all requirements of the Clinical Roster including:
- Manage the clinical Inbox and task list
- Triage the customer health and wellbeing notes for identification of, and response to, deterioration
- Completion of Validated Assessment Tools (VATs)
- Assist the other HomeMade teams via booked sessions to deliver clinical guidance and advice
- Complete referrals for Comprehensive Nursing Assessments (CNAs)
- Complete clinical reviews, formulating recommendations to promote health, safety and wellbeing for our customers, and supporting customers and their representatives to understand the recommendations and to make informed decisions to accept or decline recommendations
- Review and respond to clinical escalations, and to incidents and complaints with a clinical component
- Provide guidance and support to customers and their representatives on palliative care and advance care planning
- Provide subject matter expertise and guidance on HomeMade clinical policies and procedures to contracted service providers
- Uphold delivery of services in accordance with the Aged Care Act and Aged Care Quality Standards
- Participate in, contribute to and implement clinical quality improvement and clinical risk management initiatives, as allocated by the Clinical Manager.
- As directed by the Clinical Manager, provide clinical subject matter expertise and support to wider business.
- Maintain practice alignment with the Clinical Governance Framework at all times
- Maintain AHPRA registration and CPD requirements.
- Work with the Clinical Manager to recognise opportunities for service innovation and take a proactive approach to implementation.
- Promote a culture of best practice and shared knowledge by sharing your deep experience in the home care sector and the broader aged care system.
Your skills and experience:
- AHPRA Registration as a Registered Nurse
- First Aid certification
- Experience in Home and Community Care, ideally with aged care clients
- Strong clinical decision-making and case management skills
- A warm, human approach and genuine passion for empowering others
- Excellent communication and customer service skills
- Bonus points if you know your way around self-managed or consumer-directed care
The values we live by
Put People First
People and relationships matter most.
Foster Freedom
Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions.
Do The Right Thing
Be fair, honest, open, ethical, and transparent.
Be Bold
With a vision to imagine and create a brighter future.
Values we share as part of Attain Healthtech
Break New Ground
We simplify care with creativity and bold ideas.
Make It Matter
We put people at the centre and create impact that improves lives.
Own The Outcome
We aim high, deliver excellence and drive results that last.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday
Acknowledge a significant day your way with family and friends.
Be rewarded
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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