Compliance Manager

Spacetalk is building a safer digital world for families.

We are an ASX-listed technology company creating an integrated ecosystem of wearable devices, mobile services and software designed to keep families connected and protected.

What started as a pioneering children’s smartwatch business has rapidly evolved into a broader family safety platform spanning connected devices, mobile connectivity, subscription services and software.

As we continue scaling globally across Australia, Europe and future markets, compliance, governance and operational discipline are becoming increasingly important to how we operate, grow and protect customer trust.

This is an opportunity to help shape and mature compliance capability inside a fast-moving technology company operating across telecommunications, consumer products, eCommerce and connected services.

About the Role

We are seeking a commercially minded Compliance & Regulatory Manager to build and support Spacetalk’s internal compliance capability across telecommunications, consumer, marketing, product and operational compliance.

Reporting to the SVP of Global Mobile, this role will partner across the business to ensure regulatory obligations are understood, operationalised and proactively managed.

You will work closely with Product, Mobile, Customer Experience, Marketing, Supply Chain and Security teams, while also partnering with external compliance advisors and regulators where required.

This role is ideal for someone who enjoys bringing structure to complexity, improving governance maturity and acting as a pragmatic business partner rather than a pure policy administrator.

Importantly, the role will help bring more day-to-day compliance capability in-house as Spacetalk scales globally.

Mandate

The Compliance & Regulatory Manager exists to:

• Build scalable internal compliance capability across Spacetalk
• Reduce regulatory and operational risk exposure
• Ensure compliance obligations are embedded into business processes and operational workflows
• Improve compliance systems, controls and governance maturity
• Partner cross-functionally to support commercially responsible growth
• Reduce reliance on external compliance advisory support over time
  

Key Accountabilities

Telecommunications & Regulatory Compliance

• Support compliance across Spacetalk’s mobile and telecommunications operations
• Help manage obligations relating to ACMA, TIO and related telecommunications frameworks
• Support compliant onboarding, activation and customer lifecycle processes
• Coordinate with regulators and external advisors where required

Consumer, Marketing & Advertising Compliance

• Review and support compliance of marketing campaigns, promotions and customer communications
• Ensure alignment with Australian Consumer Law (ACL), ACCC requirements and State Fair Trading obligations
• Partner with Marketing and Product teams to improve compliance processes and approvals

Product, Supply Chain & Operational Compliance

• Support compliance activities relating to product certifications, EU regulatory requirements and waste obligations
• Assist with Sedex, supplier governance and operational compliance activities
• Partner with Supply Chain and Product teams to improve operational governance maturity

Governance, Policies & Controls

• Develop and maintain compliance policies, frameworks and operational controls
• Maintain compliance registers, audit trackers and governance documentation
• Support internal training and awareness programs across teams
• Track and assess emerging regulatory developments and advise the business on impacts

Cross-Functional Risk & Compliance Collaboration

• Partner closely with Product, Mobile, Customer Experience, Operations and Security teams
• Collaborate with the Head of Security where compliance obligations intersect with information security, privacy and platform governance
• Support the business in operationalising compliant processes across customer, product and mobile workflows

External Advisor & Regulatory Coordination

• Work closely with Tiger & Bear and other external advisors
• Coordinate regulatory enquiries, notices and requests for information
• Help transition appropriate operational compliance activities in-house over time

About You

You are commercially pragmatic, highly organised and comfortable operating in fast-moving environments where priorities evolve quickly.

You enjoy balancing risk management with business enablement and are confident partnering with both operational teams and senior stakeholders.

You are someone who naturally brings structure, accountability and clarity to complex environments.

Skills & Experience

Essential

• 5+ years experience in compliance, regulatory or risk management roles
• Strong understanding of Australian regulatory frameworks and governance principles
• Experience working cross-functionally with operational teams
• Strong written communication and stakeholder management skills
• Experience developing policies, controls and governance processes

Highly Desirable

• Telecommunications or MVNO experience
• Experience with ACMA, TIO, ACCC or consumer compliance frameworks
• Experience reviewing marketing and advertising compliance
• Exposure to product, supply chain or ESG compliance environments
• Experience working with external legal or regulatory advisors
• Experience within technology, fintech, SaaS or consumer products businesses

• Competitive salary package and ESOP participation opportunities
• Hybrid working environment based in Sydney
• Opportunity to help build and mature an in-house compliance function
• Exposure across telecommunications, technology, product and operational compliance
• Work closely with senior leadership across Mobile, Product, Operations and Customer Experience
• Be part of a fast-moving Australian technology company scaling globally
• Genuine opportunity to influence governance maturity and operational standards

Why Join Us?

This is a unique opportunity to join Spacetalk during a major transformation.

We are rapidly evolving from a kids wearable device business into a broader family safety ecosystem spanning devices, mobile connectivity, subscription services and future predictive health technologies.

As the business scales globally, compliance and governance are becoming increasingly important strategic capabilities. This role offers the opportunity to help shape how compliance operates inside a modern technology platform business.

If you are someone who enjoys building structure, improving operational maturity and partnering closely with the business to enable responsible growth, we would love to hear from you.

Diversity & Inclusion

Spacetalk is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and supported.

We welcome applications from candidates of all backgrounds, experiences and identities. If you require adjustments during the recruitment process, please let us know and we will work with you to support your needs.