Credit Officer (Brookvale)

Credit Officer - Brookvale Head Office- 5 days per week in office

Join a long-standing, third-generation Sydney family business supporting the building and plumbing industry since 1960. At Hardware & General, you’ll be part of a trusted supplier known for expert advice, strong product knowledge, and exceptional customer service across 140,000+ products.

This is a full-time, 5-day in-office role where you will take ownership of the credit and accounts receivable function, ensuring accounts are well-managed, payments are collected on time, and customer relationships are maintained.

You’ll be joining a stable, supportive team where your experience is valued and your work genuinely contributes to the success of the business.

What You’ll Be Doing:

• Credit control and risk monitoring


• Accounts receivable and debt collection


• Payment allocation and reconciliations


• Customer account management


• Stakeholder communication and issue resolution

What We’re Looking For:

• Previous experience in Credit Control and Accounts Receivable


• Strong understanding of credit and collections processes


• Experience with cash allocation and reconciliations


• Excellent communication and negotiation skills


• High attention to detail and accuracy


• Strong Excel and Microsoft Office skills


• Experience with ERP/accounting systems


• Ability to manage competing priorities in a busy environment


• Professional, reliable, and customer-focused approach


• Ability to handle difficult conversations calmly and professionally
  

What You’ll Get:

• Stable, long-term employment with a respected family business


• Supportive and experienced team environment


• Staff discounts after probation


• Opportunity to grow and develop within the business


• A workplace that values professionalism, trust, and teamwork

If you want a to work with a long standing team in a fantastic working environment please apply!

At this stage, only direct candidates will be considered, as we have a dedicated H&G internal recruitment team.