CRM Consultant and Implementation Specialist

We
are seeking an all -round warrior to assist us in
expanding our company & services
offered.

We consult
and implement CRM systems into businesses
to assist them in managing and tracking
their leads &
sales. We also
implement sales and marketing automation as
part of this process.

While CRM
Systems, as a company, has only
been established this year, it is part of
a long established (since 2009) Web
Design, Development, SEO and Digital Marketing
Company with high quality clients Australia wide,
our brief is to partner with & assist our
clients' to achieve their goals. We also have a division
for Promotional Products

This role will see
you consulting with customers to assess their needs
along with assisting them to map out their Sales and
Marketing Processes to allow us to quote on their
project. Once we win the gig, you will be involved in
the smooth implementation along with our CRM
development team if any customisation is required.

We
exclusively use and are Authorised Consulting
Partners for Zoho CRM and other Zoho
applications. The Zoho suite consists of 46+
applications that can run their entire business end to
end and is more of an ERP system of which the CRM is
just a part of the overall architecture.

Requirements

• Identify
  and develop new business opportunities
  
  


• Effectively develop
  relationships of current and potential clients
  
  
  
• 
  Perform the detailed design of business processes and
  functional application design.
  


• Host client facing
  workshops and facilitate client discussions.
  
  


• Configure, build, and test
  the application to ensure compliance with brief.
  
  
  
• 
  Work with developers to make sure that the configuration
  and custom components meet application requirements and
  performance goals.
  
  
• 
  Fix &/or facilitate any functional defects and
  performance problems discovered in testing.
  
  


• Participate in transitions
  of the application or functional components to the
  customer.
  
  
• 
  Document the application to facilitate maintenance.
  
  
  
• 
  Ability to seek out the customers other needs to
  recommend our other divisions within our business (the
  upsell)
  
  
• 
  Have Zoho CRM experience (preferred) &/or
  
  


• Worked with other CRM
  system implementations (at least 2)
  


• Set up automated workflows
  & ability to learn quickly
  


• Ability to Study for
  self -development in your own time
  


• Sales ability highly regarded
  
  

Benefits

• All
  products, pricing packages, systems and tools are
  set up and ready to get started.
  


• We offer full training in
  relation to our offerings
  
• 
  
  All internal support to back you up
  
  


• Great earning potential
  
  
  
• 
  Phenomenal opportunities in this growth industry
  
  
  
• 
  Work Autonomously
  
  
• 
  Our close -knit team is like a family and the workplace is
  fun and friendly so you have to be able to fit in with
  the team (yes, they will be assessing you too!).
  
  
  
• 
  Any Certification can be done on our time
  
  

Please note that you will be assisting
in other areas of our business as required so life will not
be dull...