Customer Service Team Member - LANDSCAPE

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

Our Landscape Team Members are the friendly faces out in our outdoor landscape yard — always ready to give it a red‑hot go! This role is part-time/full-time working Tuesday to Saturday, across 30–38 hours per week, supporting our customers during key trading times.

About the role: 

This team helps customers bring their garden and outdoor projects to life by offering hands-on support, approachable service, and genuine advice. Whether customers are planning a weekend gardening job or taking on a major landscaping project, you’ll be there to help every step of the way, ensuring every experience counts.

This role involves regular manual handling, including moving and replenishing bagged products such as soil, mulch, rocks, and pebbles, as well as keeping the yard clean, safe, and easy for customers to navigate. If you love the outdoors, gardening, and helping others, this is the perfect role to get your hands dirty while making a real difference.

We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

What's involved: 

• Provide our customers with the best experience across the outdoor landscape yard

• Safely manage stock, including repetitive lifting, shifting, and replenishing bagged materials

• Offer friendly, helpful advice about gardening and landscaping products

• Maintain a clean, tidy, and safe workspace for customers and your team

• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Who we're looking for:

We’re looking for team members who are passionate about the outdoors and enjoy helping customers bring their garden dreams to life. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

You'll need:

• A genuine passion for customer experience with energy and enthusiasm 

• To be able to approach, connect and confidently interact with customers   

• Comfort with manual handling, including lifting bags of soil, mulch, rocks, and pebbles

• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store 

• To act with integrity, be safe and do your best  

• The availability to work flexible hours (including late nights, early mornings and weekends)  

When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:

• Submit an application and complete an online chat interview (20 minutes)

• If successful, next step includes an online video interview (15 minutes)

• If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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