Delivery Coach

About Us

UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. With a culture grounded in accountability, collaboration and care, your work contributes directly to members’ long term financial security.

Influence how teams and leaders adopt agile ways of working during a significant transformation at UniSuper.

The Delivery and Information team ensures the sustained health and maintenance of UniSuper’s core systems and platforms - to provide high availability, stability and performance. We remain committed to partner with business units to provide business driven scale and simplification, guidance and delivery of the Enterprise Portfolio and technologies required to enable business capabilities and support the execution of UniSuper’s Strategy.

The role

As a Delivery Coach, you will partner across the organisation to bring our operating model and ways of working to life. You will work with teams, leaders and stakeholders to translate principles, roles, governance and frameworks into practical day-to-day behaviours that improve flow, outcomes and delivery effectiveness.

You will combine coaching, facilitation, training and operating model thinking to help teams adopt, refine and continuously improve the way they work. You'll play a key role in shaping sustainable change by balancing proven industry practices with UniSuper's unique context and needs.

• Deliver contextual coaching across teams, value streams, leadership groups and portfolios.  
• Partner with leaders and teams to build capability and continuously improve ways of working.  
• Facilitate workshops, problem solving session, team and Team of teams (ToT) cadences that drive alignment and action.  
• Design and deliver engaging training, learning experiences, simulations and capability uplift programs.  
• Support the adoption of new roles, ways of working practices, team structures and operating model components.  
• Help teams and leaders apply Agile, Lean and flow-based practices pragmatically to achieve better outcomes.  
• Analyse adoption barriers and organisational constraints, recommending targeted interventions and improvements.  
• Use diagnostics, observation, hands-on coaching and feedback to identify coaching priorities and measure impact.  
• Contribute to the design, evolution and continuous improvement of fit-for-purpose operating model practices, guardrails and ways of working.  
• Build internal capability and foster a culture of continuous learning, experimentation and improvement.

About you

You are an experienced agile or delivery coach who enjoys solving complex adoption challenges and helping people apply new ways of working. You bring deep expertise, practical judgement and the credibility to influence stakeholders at every organisational level.

• Significant agile coaching, delivery coaching or organisational change experience
• Deep expertise across multiple agile and lean frameworks
• Experience supporting large-scale operating model transformations
• Proven delivery of training for diverse stakeholder groups
• Strong facilitation and written and verbal communication skills
• Experience applying readiness assessments, maturity models and adoption metrics

What We Offer

UniSuper believes that the best way to achieve great things is when we come together and collaborate. Therefore, we ask you to be able to commit to 60% of your time in office. UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive and grow their career with us. These include:

• 17% superannuation contribution
• $1,500 development funding
• 20 weeks paid parental leave
• 3 extra paid days between Christmas and New Year’s

It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion. We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members. We invite you to apply for the roles that suit your career aspirations, even if you don’t meet all the requirements.