Delivery Lead (Product) - Cotton On Global Support Centre

Do you speak fashion? We're hiring, let’s chat!

ABOUT US

Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

ABOUT THE ROLE

The Product Delivery Lead is the engine that helps turn big brand ideas into flawless execution across Cotton On’s trend, design, buying & production ecosystem.

Sitting at the intersection of Milestone management, Delivery Partner and Traffic coordinator, it connects creative ambition with commercial delivery - ensuring all product milestones move seamlessly from concept through to market, on time, protecting our Cotton On way of working across all brand product & production teams.

Working closely with each brands Trend, Design, Buying & Production, you’ll bring clarity, structure and momentum to product delivery, maintaining a strong “red thread” way of working from idea through to customer touchpoint, and create visibility to the product critical path to ensure each brand delivers.
You’ll also play a key role in evolving smarter, simpler ways of working for our Product teams that enable creativity while keeping pace with the business.

SKILLS AND EXPERIENCE

• Proven experience in product or marketing delivery, creative project management, traffic or production (in house or
  agency).
• Strong understanding of the end to end product pipeline and production process in a multichannel retail environment.
• Advanced Excel and dashboard skills
• Highly organised with the ability to manage multiple ranges and workstreams simultaneously.
• Skilled at building timelines, critical paths and managing milestones to deadline.
• Confident stakeholder manager with the ability to influence across product, planning and commercial teams.
• Calm, solutions focused and adaptable in a dynamic, fast moving business.
• High emotional intelligence with a collaborative, people first approach.

BENEFITS

• Competitive salary
• Flexible working options & people-first leave initiatives
• Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
• Subsidised onsite childcare centre
• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
• 24/7 Wellness support – mental health, relationships, family + more
• Local & Global career growth
• Discounts for you & your family – medical, travel, financial + more
• Performance & Peak incentives to reward + recognise our team
• Returnity - Paid program for new parents heading back to work
• Bring your dog to work
• Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.