Divisional Outbound Transport Specialist

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

We have an exciting opportunity for a Transport Specialist to join our team, based at our QLD Support Office in Mt Gravatt, to support the North Division. In this role, you’ll support day‑to‑day outbound delivery operations across our Brisbane metro and regional network, helping ensure our customer delivery offer is consistently achieved. You’ll work closely with sites, carriers and internal teams to coordinate delivery activity, support safe and compliant operations, monitor service performance, and assist with resolving delivery issues as they arise.

To succeed in this role, you’ll need to hold a valid driver’s licence, have access to a reliable vehicle, and be comfortable spending time on the road visiting sites to provide in‑person support where needed.

What’s involved

• Act as a subject matter expert for last mile transport through overseeing transport booking portals and the implementation of customer delivery offers, guidelines and freight packaging expectations and presentation
• Monitor carrier performance, addressing and escalating any last mile delivery issues as required
• Identify opportunities on site regarding outbound loading efficiencies and work with site teams and carriers to implement any new initiatives
• Identify and minimise excess transport expenses, monitoring carrier usage, utilisation and rates
• Build and maintain key stakeholder relationships across sites and other support functions such as safety and trade

Who we are looking for

You'll be proactive and organised and enjoy working across multiple stakeholder groups. You can bring structure and momentum to day-to-day delivery coordination and improvement activities across the region.

You’ll be comfortable engaging with store team members, leaders, internal support functions, service providers, and confident balancing priorities to achieve the best customer outcomes.

You'll need

• Experience supporting customer deliveries across transport, prior demonstrated experience within account management or customer management would be highly regarded
• Proven experience in Last Mile Transport, Retail or Warehousing experience
• Demonstrated experience in managing key suppliers especially those related to Transportation and/or Supply Chain is preferred
• Confidence influencing and guiding teams to follow processes
• Ability to problem‑solve in real‑time and balance competing needs
• Competence using systems, booking portals, or operational tools
• Data pattern recognition—able to identify gaps and perform root‑cause analysis
• A proactive, driven approach with a clear motivation for stepping into the role

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.