Donor Development Coordinator

Job purpose

Acts as a donation specialist facilitating the option of tissue and eye donation. Works as a liaison between the Donor Referral Center and Medical Examiners Offices, law enforcement agencies, and hospitals to ensure quality tissue is recovered.

Duties and responsibilities

Donation/Donor Responsibilities

1. Works directly with the Donor Services Representatives & Donor Management Coordinators on a scheduled or emergency basis and evaluates potential donors by contacting hospital staff and collecting and reviewing all relevant medical records to properly screen a donor and to determine suitability.
2. Approaches NOK of potential donor to request tissue donation. Completes Authorizations and conducts /documents DRAI Interviews with the NOK/designated historian according to FDA Regulations, AATB Standards, and Legacy Donor Services Foundation protocols and policies.
3. Completes all required case paperwork and documents and ensures delivery of said paperwork to appropriate departments and triage donor per protocol and per the wishes of the donor and/or donor’s family.
4. Attending on-site morning report for identifying potential tissue donors at ME office, communicate with Investigators and Medical Examiners to negotiate restrictions (preferably pre-autopsy) in a timely and efficient manner and to maintain good relationships with the ME offices.  
5. In the event a pre-autopsy recovery cannot be negotiated, and release will occur post-autopsy, facilitate blood draw by bringing supplies to tech/doctor, labeling the blood tubes correctly and maintaining control of those tubes until transported.
6. Facilitate & oversee release/transport of cases from facility to Vivex Biologics, Inc. and back to ME office-- making sure original (QC-corrected) case paperwork and blood is secured in watertight packet and accompanying body (assist morgue staff with actual release and acceptance whenever possible).
7. Review ME lists and enter all scene deaths into LAORAIS and generate, collate, trend specified reports weekly, monthly, and quarterly and review with key leadership at ME offices and Vivex Biologics, Inc. management.
8. Works closely with the LAORA (Life Alliance Organ Recovery Agency) and FLEB (Florida Lions Eye Bank) and other partner organizations to ensure good working relationships and excellence in customer service within ME offices.
9. Will be required to perform any other task or function within the department as assigned.

Qualifications

Education: Prefer BA or BS degree in Medical Field.  

Experience: Prefer 1-3 years of experience in tissue/organ donation. Work-related experience in ME offices preferred. Multi-lingual candidate preferred (Spanish, Creole, and English).  

Licenses/Certification: CTBS certification is encouraged. 

Working conditions

The position requires a person to work in a Medical Examiner’s office to include areas within a walk-in refrigerator and morgue. Alternating weekends and holidays are required as this is a 7-day week/365-day operational department.  

Physical requirements

The physical requirements can be physically demanding for less than 10% of time when it is required to help recovery move a donor to the operating room table and/or lift body to perform a physical assessment. Much of this position is interacting with Medical Examiner’s and staff, working on a computer, data entry, completing paperwork and speaking on the phone.

Direct reports

There are no direct reports for this position.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Vivex Biologics, Inc. is an equal opportunity employer (EEO) and expressly prohibits any form of workplace discrimination and/or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vivex Biologics, Inc. complies with the Americans with Disability Act (ADA) which prohibits discrimination against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job.