Job Description - Events Executive

Description

At The Ritz-Carlton, Melbourne, we believe every event tells a story. Whether it's an intimate celebration, a landmark corporate gathering, or a once-in-a-lifetime occasion, our Ladies and Gentlemen create experiences that are both effortless and unforgettable.


As our Events Executive, you will play a key role in the planning of luxury events within Australia's leading luxury hotel. You will be a trusted advisor to our guests and clients, transforming their vision into extraordinary experiences while driving commercial success.


Joining The Ritz-Carlton means becoming part of a globally renowned luxury brand where service excellence, genuine care, and attention to detail define everything we do. Here, you will be empowered to grow your career, lead with purpose, and create meaningful moments that leave a lasting impression.


 


About The Role:



  • Coordinate the planning and execution of meetings, events, social functions and group bookings.

  • Prepare and maintain detailed Banquet Event Orders (BEOs) and event documentation.

  • Assist with event logistics including room setup requirements, catering, audiovisual arrangements and special guest requests.

  • Support group reservations management, room block administration and rooming list coordination.

  • Partner with Sales and Event Managers to maximise business opportunities and deliver exceptional client experiences.

  • Build and maintain strong relationships with clients, guests and internal stakeholders.

  • Conduct event administration, reporting and database management activities.

  • Support site inspections and familiarisation visits.

  • Deliver personalised service aligned with The Ritz-Carlton Gold Standards and Marriott International brand expectations.

  • Resolve guest and client enquiries with professionalism and a commitment to service excellence.


 


About You:



  • Previous experience in Events, Hospitality, Group Reservations, Sales Coordination or Hotel Operations.

  • Exceptional organisational skills and strong attention to detail.

  • Ability to manage multiple priorities in a dynamic environment.

  • Strong verbal and written communication skills.

  • Passion for guest service and luxury hospitality.

  • Intermediate Microsoft Office skills.

  • Experience with Marriott systems such as CI/TY, Marsha or Empower is advantageous.

  • Full working rights in Australia.


 


Our Benefits:



  • Exclusive discounts on accommodation, food and beverage across more than 10,000 Marriott International hotels worldwide.

  • Marriott's "Life With the Works" benefits, supporting flexibility, wellbeing and work-life balance.

  • Paid birthday leave and opportunities for extended leave to pursue personal passions.

  • World-class learning, development and career pathways across Marriott International's global luxury portfolio.

  • Access to financial, mental and physical wellbeing support through our Employee Assistance Program.

  • Employee Referral Program incentives.

  • A culture built on inclusion, respect, diversity and belonging.

  • The opportunity to build your career with the world's largest and most admired hospitality company

  • View more of our benefits via Marriott Benefits For Australia-Based Employees


 


The Ritz-Carlton, Melbourne is proud to be an equal opportunity employer. We celebrate diversity, cultivate inclusion, and are committed to creating a workplace where all Ladies and Gentlemen feel valued, respected, and empowered to reach their full potential.



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About the Company

Marriott Hotels Resorts

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forw...

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