Executive Assistant & Office Manager

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Opportunities to work closely with senior executive leaders


• Career development within a global organisation


• Flexible benefits that support your wellbeing


• A collaborative and supportive Executive Assistant community


• Exposure to strategic projects and business initiatives


• Access to learning and development opportunities to grow your career

Make an impact at Serco

We're seeking an experienced Executive Assistant & Office Manager to provide high-level support to our Chief Operating Officer while leading the day-to-day operations of our Melbourne Corporate Office. Acting as a trusted partner to the COO, you'll play a key role in coordinating priorities, supporting decision making and ensuring the smooth delivery of executive and business activities. Working across a broad stakeholder network, you'll bring exceptional organisation, sound judgement and a proactive approach to a fast-paced and dynamic environment. As part of our Executive Assistant team, you'll also contribute to a collaborative culture that supports the success of leaders and teams across the business.

As an Executive Assistant & Office Manager in the ASPAC team, you’ll make a positive impact by:

• Providing high-level executive support, including calendar, inbox, travel and expense management for the COO.


• Coordinating executive reporting, presentations, governance documentation and business communications.


• Managing stakeholder engagement activities and facilitating key meetings with internal and external partners.


• Overseeing office operations, facilities, procurement and contractor management for the Melbourne Corporate Office.


• Supporting onboarding, offboarding, events and business initiatives while collaborating with the wider Executive Assistant team.


• Managing multiple priorities while maintaining confidentiality, professionalism and exceptional service standards.

Serco is a place for you

You could be a great fit if you have:

• Significant experience as an Executive Assistant supporting senior executives or C-suite leaders.


• Strong experience managing executive priorities within a complex corporate environment.


• Demonstrated experience preparing reports, presentations, board papers or executive-level documentation.


• Exceptional organisational, planning and stakeholder management skills.


• Advanced Microsoft Office capabilities, particularly Word, PowerPoint and Excel.


• A proactive, solutions-focused approach with strong emotional intelligence and the ability to manage confidential matters with discretion.

You are a highly organised professional who thrives on anticipating needs, building trusted relationships and creating structure in complex environments. You bring a strong sense of ownership, excellent attention to detail and enjoy working collaboratively with others to achieve shared outcomes.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+ people, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

How to Apply

Click Apply to submit your application today.

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