Food & Beverage Attendant

Are you passionate about delivering exceptional service in a fast-paced environment? Do you have a background in retail food and beverage and a strong understanding of food safety regulations? If so, we have an exciting opportunity for you to join our team at Sunshine Coast University Hospital.

Role Overview:

As a Food and Beverage Attendant, you will play a key role in providing outstanding service to our customers while maintaining high standards of food safety and compliance. This dynamic role requires initiative, adaptability, and a commitment to excellence. You will be working across 3 venues (Alice&George, Retreat and Container Cafe) working behind the counter. This role requires Coffee skills.

Shifts range from Monday to Friday 6:30am to 4:30pm. We are looking for 3-4 days per week for approx. 20hrs per week depending on staff availabilities, potentially more.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

• Handle financial management and cash transactions with accuracy and integrity.
• Build strong relationships with stakeholders, including customers, colleagues, and suppliers.
• Ensure compliance with food safety regulations and maintain a clean and hygienic environment.
• Uphold high customer service standards, delivering a memorable experience for every guest.
• Maintain flexible availability, including weekends and peak periods.

What You’ll Bring 

To excel in this role, you will need:

• A proven track record in food and beverage service, preferably in high-volume settings
• At least 1 year working as a barista would be preferable.
• Proven ability to maintain high standards in a cafe or hospitality environment.
• Excellent interpersonal abilities and a passion for providing exceptional customer service
• Thorough knowledge of food safety regulations and practices
• The ability to work efficiently under pressure and adapt to changing circumstances.
• Strong multi-tasking abilities and effective prioritization skills.
• A team-oriented mindset, willing to collaborate with colleagues to deliver excellence.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

**Please note, as a prerequisite for this role candidates will be required to complete work rights check and reference checks.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career. 

• With 30% of vacancies filled internally you’ll find real opportunities to advance your career.

• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we.  With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals.  Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.