Food Services Manager

Serco is a place where you can grow

Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Sydney or Melbourne office location is fine (hybrid/flexible working model of 3 days in office/2 days WFH)


• Career development and leadership pathways


• Access to employee wellbeing programs


• Opportunities to work across diverse sectors and contracts


• Supportive and inclusive team culture


• Employee rewards and recognition initiatives

Make an impact at Serco

As Food Services Manager, you’ll provide strategic leadership across Serco’s expanding food services portfolio throughout the ASPAC region. Working in a collaborative environment, you’ll partner with operational teams, procurement specialists and stakeholders to deliver safe, high-quality and efficient food services. Supporting over 5.4 million meals each year, you’ll help shape innovative service delivery that creates positive outcomes across essential government services. This is an opportunity to influence strategy, strengthen capability and drive meaningful improvement at scale.

As a Food Services Manager in the Operations Hub team, you’ll make a positive impact by:

• Driving strategic leadership and operational excellence across the food services portfolio


• Partnering with leaders to identify efficiencies and embed best practice across sites


• Leading continuous improvement initiatives to enhance quality, compliance and performance


• Strengthening food safety governance through HACCP oversight and regulatory compliance


• Supporting supply chain optimisation, procurement strategies and cost-effective outcomes


• Developing workforce capability through coaching, mentoring and knowledge sharing

Serco is a place for you

You could be a great fit if you have:

• Significant leadership experience across large-scale food services, catering or hospitality operations


• Strong knowledge of HACCP principles, food safety legislation and compliance frameworks


• Experience improving operational consistency across multiple sites or contracts


• Confidence building strong relationships and influencing outcomes across complex stakeholder groups


• Commercial understanding of procurement, supply chain management and food cost control


• Relevant qualifications in Hospitality Management, Food Services Management, Operations, Supply Chain or a related discipline

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll enjoy a flexible approach to work-life balance while building your career in a business backed by long-term Government contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to grow your career across our core capabilities in Health, Defence, Maritime, Justice, Immigration and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

How to Apply

Click Apply to submit your application today.

Please ensure you include a Cover Letter outlining your relevant skills and experience for the role. Please upload your Cover Letter and CV as a single document.

Impact a better future at Serco.