ICU Clinical Support Officer

Job Description:

• Role title: ICU Clinical Support Officer

• Role type: Permanent full time

• Role grade: Administration Officer Level 3, Yesr1/2

• Department and location: Intensive Care Unit, St Vincent’s Hospital, Darlinghurst

• Salary: $71,072.43 - $73,287.41 + super + salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Provide high-quality administrative and clerical support to the Intensive Care Unit (ICU), working closely with medical, nursing and allied health teams.

• Manage a variety of administrative tasks including appointment scheduling, minute taking, correspondence, report preparation, data entry and record management.

• Support key operational functions such as recruitment administration, roster coordination, invoice processing and auditing activities.

• Act as a key point of contact for the department, delivering professional reception and customer service to staff, patients and stakeholders.

• Assist the ICU leadership team with coordinating support services, maintaining office equipment and supplies, and ensuring the smooth day-to-day operation of the unit.

About you

• Previous experience in a similar role, ideally in a health care setting

• Capacity to work both autonomously and under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

• Polished verbal and written communication skills and proficient computer skills with experience using Microsoft Office, dashboards, databases, spreadsheets and other administrative software.

• Highly organised with excellent attention to detail, able to manage competing priorities and meet time-sensitive deadlines efficiently.

• A professional, reliable and proactive team player with excellent interpersonal and problem-solving skills and capable of working both independently and collaboratively.

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 02 July 2026.Please apply at your earliest convenience as we will be interviewing strong candidates as you apply

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

Respectfully, this role is not open to recruitment agencies

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct