Lead Change Analyst

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time


• Located in Parramatta, offering flexible working arrangements with mandatory office presence for business requirements


• Salary ranges from $129,464 to $142,665 p.a. plus superannuation and annual leave loading

About the role

In this role, the Lead Change Analyst will manage the service redesign change initiatives from assessment through to implementation, ensuring improved, user-focused support service to schools and education support staff.

Your responsibilities:

• Manage the delivery and implementation of a range of change projects and activities


• Undertake people and process change impact assessments to develop comprehensive change implementation plans


• Conduct current and future state gap analysis for effective change delivery


• Develop communication plans and collateral to support successful change initiatives


• Drive change adoption through stakeholder engagement, communication and behaviour change initiatives


• Collaborate with multidisciplinary team to ensure alignment and successful change implementation


• Partner with stakeholders to identify and manage issues and risks.

For further information please click here to view the role description

About you

To be successful in this role, you will demonstrate a proactive, strategic and user-focused approach to lead change initiatives. Your exceptional stakeholder management skills and impactful communication style will drive successful change outcomes. You will bring:

• Proven change management experience, leading successful transformative change initiatives


• Analytical and critical thinking skills to identify change impacts, risk and gap analysis


• Effective stakeholder engagement and influencing skills, to balance competing priorities and expectations


• Excellent written and verbal communication with ability to develop clear, structured and engaging communication materials


• Expertly coordinate and collaborate with multidisciplinary teams to deliver successful change implementation

• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Relevant qualifications in change management or a related discipline and/or demonstrated equivalent experience in change analysis.


• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements


• 35 hour working week


• Competitive pay, salary sacrificing, employer’s contribution to superannuation and annual leave loading


• Flex Leave entitlements, generous holidays & leave conditions


• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, as well as your response to the below pre-screening question:

Question 1

Describe an organisational change initiative you have led and managed. In your response, please include:

• The purpose and scope of the change


• Your role and key responsibilities


• The change management activities you led and managed


• The outcomes of the change and how success was measured

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date  Sunday 12 July 2026 at 11:59pm.

For role enquiries please contact Alicia Drewe details at [email protected] and for recruitment process enquiries please contact Jenny Nguyen at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.