Logistics/Office Manager

• Oversee daily administration and manage workflow from initial bookings through to service delivery
  


• Supervise and support administrative staff and field teams (optometrists, dentists, assistants, drivers)
  


• Coordinate and maintain schedules and rosters
  


• Handle consent form distribution, collection, and tracking (both digital and hard copy)
  


• Liaise with schools, aged care facilities, and community partners to confirm appointments and logistics
  


• Conduct weekly calls with sites to confirm details and ensure all service needs are met
  


• Monitor and manage supplies, inventory, and mobile clinic readiness
  


• Follow up with sites to encourage re-bookings and continuity of care
  


• Respond to email queries and provide customer support
  


• Support marketing activities and the promotion of both charitable and paid services
  


• Assist with grant applications and fundraising initiatives
  


• Work across both Strathfield and Bondi locations
  

Requirements

• Minimum 3 years’ experience in office management or administrative support, ideally in healthcare or mobile service environments
  


• Excellent communication and interpersonal skills, with the ability to liaise professionally across teams and client organisations
  


• Strong organisational and multitasking abilities, with exceptional attention to detail
  


• Capable of working independently and solving problems efficiently
  


• Proficient in Microsoft Office, Google Workspace, and scheduling tools
  


• Demonstrated ability to manage time effectively, especially during peak periods
  


• Experience using or implementing technology-based systems to improve workflow
  


• Understanding and use of AI tools (e.g. for automation, data management, communication, or scheduling) is essential
  


• Flexibility to work from multiple office locations as required