M365 Engineer

The day to day tasks will involve incident queue management, working with engagements from other teams for enabling mail capabilities, account/mailbox management, server patching and maintenance, and security escalations. 

The role will largely deal with the messaging platforms such as Microsoft Exchange, but will often extend into the greater Microsoft365 tech stack with Exchange, SharePoint, Teams, Security & Compliance, and need a solid understanding on how the Microsoft stack works on Azure.  

There will be opportunities for a variety of different project work across all this tech. It is working as part of a small team, but a close working relationship with other IT teams, such as Network Operations, Application Management, Security, the Service Desk, and our vendors. 

Responsibilities: 

• Apply domain expertise to manage the delivery, integration, operationalisation and lifecycle management of relevant systems, solutions and interrelated components across technology streams 

• Collaborate with technology partners and diverse stakeholder groups to develop and implement fit for purpose solutions 

• Manage the optimisation of deployments from test into production across the operational support system environments 

• Design system lifecycle plans and identify improvement opportunities for solutions to meet performance and operational requirements to achieve business outcomes 

• Identifies system risks and develop mitigation actions to support the business to address technical issues that have some complexities 

• Continuously identifies innovative ways to improve current processes, systems and solutions to better meet stakeholder and business needs 

About You 

To be successful in the role, you'll bring skills and experience in: 

• Azure 

• Active Directory (incl Entra ID) 

• Microsoft Exchange & Exchange Online / SharePoint Online / Microsoft Teams 

• M365 Defender & Purview 

• PowerShell 

• There is also a requirement to be part of a 24/7 On Call rotation roster 

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. 

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India). 

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.   

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. 

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. 

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment