Mg Strategic Projects & Service Imp

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. 

• Ongoing Full time


• Located in Parramatta with flexible working arrangements available


• Salary: Clerk Grade 11/12 with salary ranging from $149,739 to $173,174 + super and annual leave loading


• Flex Leave entitlements, generous holidays & leave conditions

About the role

The Manager, Strategic Projects & Service Improvement, manages and oversees the team responsible for managing the development, delivery and evaluation of complex projects to achieve the Department’s strategic objectives and enable effective and efficient financial services for schools.

For further information please click here to view the role description

The main responsibilities are:

• Manage and oversee the development and delivery of strategic reform and service improvement projects to deliver the Department’s strategic priorities.


• Manage all aspects of project development and implementation end to end


• Lead the consultation and collaboration with other Finance teams, key departmental teams and executives in scoping projects to identify resourcing requirements to deliver all key milestones and outcomes.


• Provide expert strategic advice to the Director, senior management and key internal and external stakeholders (including schools) on the progress of projects to identify emerging issues that may impact outcome objectives.


• Coordinate the development and provision of mitigating strategies to address identified issues and associated risks.


• Build and maintain strong relationship with Finance teams and other key stakeholders to enable the transition of strategic reform project outcomes, to business-as-usual activities.


• Develop and oversee the implementation of strategies and tools to support continuous improvement and consistency across the planning and delivery of strategic reform projects.


• Manage the performance and development of team members to ensure individual needs are met while building a high performing and cohesive operational unit to meet objectives, and managing emerging issues / risks

About you:

• Demonstrated experience in a strategic role, leading and managing a team


• Demonstrated experience leading portfolios of projects end to end


• Demonstrated experience leading innovative solution design for complex organisational challenges


• Strong written and verbal communication skills


• Be able to influence stakeholders at all levels


• Experience working in a environment of change

Key knowledge and experience

• Extensive experience in project design, development and delivery / implementation in government agencies or commercial enterprises


• Substantial experience in managing teams and working collaboratively with a wide range of senior stakeholders to influence behaviour and achieve outcomes.


• Knowledge of and commitment to implementing the  Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Qualifications in a relevant discipline or demonstrated equivalent knowledge, skills and experience.


• Demonstrated understanding of and commitment to the value of public education. 

Benefits

• 35 hour working week


• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading


• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages). You will also need to respond to the targeted question as part of the application. 

Targeted Question

Describe a time when you led the development and implementation of an innovative solution to support a complex organisational reform or service improvement initiative.  (300 words) 

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date:  Wednesday, 17 June 2026 at 11:59pm.

For role enquiries please contact Tammera Connor via email at [email protected] 

For recruitment process enquiries, please contact  [email protected]  

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.