Moneycare Financial Counsellor

Job Description

Why this role matters

Moneycare is The Salvation Army’s (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience. The Salvos understands that everyone’s financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of those who come to us seeking assistance.

About the role

We are seeking a values-driven and proactive Financial Counsellor to provide financial counselling, casework and advocacy for people who are in financial difficulty or hardship or are wishing to avoid such situations. 

Reporting to the Moneycare Team Leader/Manager, this is a full-time position, based in Armidale, NSW. Salary and conditions are in accordance with the SCHADS Award Level 5. Please note there is possibility for extension.

You will successfully

• Effective relationships are established with community members that encourage self-determination and participation
• Ongoing assessment is made of community member issues, needs and circumstances from initial contact to exit
• Outcomes measurement survey processes are followed.
• Individual case plans are developed in collaboration with community members and include a range of interventions that address their needs or goals
• Case plans are implemented with active community member participation
• People are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers and other external parties
• Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet the relevant needs or goals
• Accurate, up to date records and data is maintained for all community members in accordance with TSA standards and procedures using TSA information systems (SAMIS)

You will have

• Accreditation as a Financial Counsellor or be willing to attain accreditation as soon as possible.
• Diploma of Community Services (Financial Counselling) or be willing to undertake study from outset.
• Degree qualifications or extensive experience in the fields of welfare, finance, community services, psychology or business fields.
• A current NSW Employee Working with Children Check.
• Demonstrated ability to work with different cultures and backgrounds.
• The willingness to travel on occasion for training and development.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.  We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration