Outbound Relationship Manager

At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work® 2025, which is our sixth consecutive year! 

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

We are seeking a proactive and driven Sales Consultant to play a key role in our outbound telephone sales team. You’ll take ownership of a portfolio of customers, reaching out via phone to build meaningful relationships, understand their needs, be their trusted advisor, ensuring their practice thrives and their experience with Henry Schein is nothing short of exceptional.

This role will suit someone who is relentless about understanding their customer, how they think, what drives them, and how they buy. Success will be defined by your ability to turn customer understanding into meaningful outcomes, strengthening trusted partnerships while uncovering opportunities that deliver value and drive sustainable growth.

What You’ll Be Doing

• Building strong, trusted relationships with customers to elevate their service experience

• Identifying and developing new business opportunities

• Meeting sales targets and KPIs

• Staying sharp on product knowledge and market trends

• Supporting our field sales team with key account management

• Collaborating with Customer Care & Field Sales to resolve queries and ensure smooth operations

• Keeping customer records accurate and up to date

What You’ll Bring

• A passion for customer service with some experience in phone-based sales (corporate environment preferred)

• Some experience working in the dental industry (a plus!)

• Excellent communication skills and the ability to build rapport quickly

• Exceptional organisational skills and attention to detail

• Confident negotiator with a persuasive edge

• You will be curious about data and how it can inform you in relation sales trends and opportunities within your customer group.

• Tech-savvy: MS Office proficiency is a must and strong excel skills will be advantageous

• Self-starter, team player, resilient, and eager to learn

• Full unrestricted working rights in Australia

Why You’ll Love Working With Us

• Competitive base salary + bonus (guaranteed period) 

• Hybrid working options after training

• 13 weeks paid parental leave* (after 12 months service)

• Birthday leave 

• $1500 Employee Referral Program

• Discounts on dental products and retail perks

Ready to make a difference and grow your career with Henry Schein? Apply now and become part of a team that’s shaping the future of dental care.