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Patient Services Clerk

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Number of Applicants

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Job Description - Patient Services Clerk


About the Role



The Early Parenting Centre (EPC), based in Lucas, is a dedicated facility supporting mothers, fathers, carers, families, and children up to four years of age. Grampians Early Parenting Centre delivers a comprehensive range of services through a nurse-led, multidisciplinary care team, focused on strengthening parent–child relationships and supporting families to achieve their parenting goals.


A part-time opportunity is available for afternoon shifts to meet the operational needs of the service.


 



Key Responsibilities




  • Reception duties and first-point-of-contact support

  • Patient registration and admissions

  • Processing discharges

  • Accurate recording of patient movements

  • Providing general administrative support to enhance the patient experience



 

Skills & Experience




  • Excellent customer service and communication skills

  • Ability to work collaboratively as part of a team and provide support to colleagues

  • Adaptability and openness to change

  • High-level computer skills with strong attention to detail and accuracy in data entry

  • Demonstrated proficiency across a range of computer applications



 

To see a full copy of the Position Description please click here


Culture & Benefits 


At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.



  • Flexible work arrangements and purchase leave opportunities

  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays

  • Access to Fitness Passport membership

  • Staff rewards and recognition programs


 


Interested?


Click APPLY or if you wish to discuss the role prior to applying, contact Kersty Brown on 5320 3003 for a confidential discussion. 


 


Job applications close: 14 June 2026


 


Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.


All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.


Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.


We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.


 


 


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