Payroll Analyst

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We are seeking a detail-oriented Payroll Analyst to support the accurate and timely delivery of payroll services across the employee lifecycle. This role is responsible for processing payroll transactions, maintaining employee data within SAP Employee Central (EC) and Employee Central Payroll (ECP), and ensuring compliance with Australian payroll legislation, policies, and employee entitlements.

Working closely with HR, Rewards, managers, and employees, the Payroll Analyst will manage payroll enquiries, resolve salary disputes, perform payroll reconciliations, and support payroll projects and process improvements. The successful candidate will bring strong payroll knowledge, excellent customer service skills, and the ability to manage multiple priorities while delivering accurate outcomes and meeting service level agreements (SLAs).

What You’ll Do 

• Process payroll transactions and employee lifecycle changes accurately and on time.


• Maintain employee data in SAP EC/ECP and support end-to-end payroll operations.


• Ensure compliance with Australian payroll, tax, superannuation, and leave legislation.


• Manage payroll enquiries, employee benefits, entitlements, and salary disputes.


• Perform payroll reconciliations, reporting, and resolve payroll discrepancies.


• Support payroll system testing, process improvements, and cross-functional collaboration.

What makes you perfect for the role?

• At least 3 years’ of Australian payroll experience in a high-volume, in-house payroll environment.


• Strong knowledge of Australian payroll legislation, including taxation, superannuation, leave entitlements, and payroll compliance.


• Proficient in SAP Payroll/ECP and HRIS systems, with experience in payroll processing, employee lifecycle changes, and reconciliations.


• Intermediate Excel skills with strong numerical, analytical, and problem-solving capabilities.


• Excellent communication and stakeholder management skills, with a strong customer service focus.


• Highly organised and detail-oriented team player with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.


• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.


• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.


• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.


• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).


• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity