People Operations Coordinator

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

• Don't be ordinary, be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services 

• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

• Celebrating you! With monthly rewards and recognition

• Internal training and resources for you to continue to learn, grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

• Practical experience using Jira to manage, track, and resolve people-related queries or workflow items
• Strong hands-on experience with Workday, including maintaining accurate employee data and supporting core people processes
• Significant experience working with data, including analysing information, identifying trends, and producing clear insights to support decision making
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• High attention to detail, particularly when working with data and systems
• A proactive approach with a continuous improvement mindset
• Demonstrated ability to:
  • Problem solve, adapt quickly, and manage expectations
  • Communicate effectively with a strong customer first focus
  • Work independently and as part of a team
  • Learn quickly and adapt to changing situations
  • Approach challenges with curiosity and a willingness to explore

What you’ll be responsible for:

• Serving as the first point of contact for all People-related queries via shared inboxes, ensuring timely, professional, and accurate responses
• Managing and triaging incoming Jira tickets, including first-level assessment, routing to appropriate teams, and actioning administrative requests
• Performing data validation and quality checks across Jira tickets and Workday to maintain accurate and compliant employee records
• Providing operational support and guidance to employees on People policies, processes, and general queries, escalating when required
• Supporting recruitment and onboarding activities, including managing candidate data in Workday, coordinating pre-employment checks and flagging potential issues or risks related to candidate suitability and ensuring data integrity across the employee lifecycle
• Maintaining and updating employee data in Workday across the full employee lifecycle, including recruitment, onboarding, job changes, and offboarding
• Ensuring accuracy of organisational structures, reporting lines, cost centres, and employee records in Workday
• Generating employee documentation such as employment letters, contract variations, and other correspondence
• Supporting monthly reporting activities and ongoing operational reporting requirements across People Services
• Monitoring and maintaining data quality in Workday and related people systems to meet compliance obligations
• Producing basic reports and insights to support decision making and operational effectiveness
• Assisting with workflow improvements, process enhancements, and continuous improvement initiatives within People Services
• Supporting People projects, campaigns, and broader team initiatives as needed
• Providing administrative support to recruitment, remuneration and workplace relations activities when required

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!