Portfolio Operations Manager - Hotels

Join Intrepid’s growing Stay Intrepid accommodation portfolio and play a key role in shaping the future of our hotels across Australia. As Portfolio Operations Manager, you’ll lead operational excellence across multiple properties, empowering hotel managers and teams to deliver outstanding guest experiences while driving commercial performance, consistency, and brand standards. From remote lodges to unique accommodation experiences, no two days will be the same. 

This is a rare opportunity to combine strategic leadership with hands-on operational impact. You'll oversee hotel performance, manage our hotel managers, support the integration of new properties and acquisitions, and work closely with teams across finance, people, marketing, and sustainability to ensure every property thrives. As Stay Intrepid continues to expand as part of Intrepid’s ambitious 2030 growth strategy, you’ll be at the forefront of onboarding new hotels, embedding culture, and creating seamless transitions that set teams up for long-term success. 

We're looking for an experienced hotel leader with a passion for hospitality, strong commercial acumen, and a talent for inspiring people. If you enjoy building high-performing teams, identifying opportunities for operational improvement, and creating meaningful travel experiences that benefit both people and the planet, this could be the perfect next step. In return, you'll join a certified B Corp where purpose and profit go hand in hand, with opportunities to influence a growing accommodation portfolio while helping shape the future of responsible travel. 

This is a full time, permanent position, ideally based out of our HQ in Melbourne but potentially open to anywhere in Australia, paying between $120-130k DOE, plus bonus and some fantastic travel benefits! You will need to be willing to travel frequently to our properties all over Australia. 

We would love to hear from you if you have: 

• 
  

  Have 3+ years proven experience in hotel management with strong leadership and people management skills  

  
  


• Strong people management experience - ability to coach our hotel managers across Australia

• 
  

  Passionate about hospitality and the communities in which we operate  

  
  

• 
  

  Demonstrated competence managing guest experience and operational performance in hotels 

  
  

• 
  

  Strong systems, business analytics and financial management skills 

  
  

• 
  

  Good understanding of non-operational department requirements, such as reservations, revenue, marketing, PR and finance