Projects Quote Support Officer

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

As a Quote Support Officer, you will play a key role in supporting and collaborating with the sales team to ensure seamless quote preparation and management. You’ll coordinate with various departments to guarantee accurate and timely delivery of sales quotes while ensuring customer pricing conditions are maintained correctly. Additionally, you will be responsible for maintaining and updating quote databases, documentation, and processes to drive efficiency and accuracy in the quoting workflow.

What you’ll do

• Prepare and manage accurate sales quotes based on customer requests, pricing guidelines, and company policies.

• Collaborate with sales, marketing, and other departments to gather necessary information for quotes and maintain customer pricing conditions.

• Maintain and update quote tracking systems, customer pricing databases, and documentation to ensure compliance and accuracy.

• Support the sales team by providing timely administrative assistance and validating deals, special price agreements, promotions, and project quotes.

• Communicate with customers to clarify quote details, resolve discrepancies, and ensure alignment with contracts and agreements.

• Oversee tender management processes, ensuring compliance with legal and tender requirements while optimizing documentation and workflows.

• Drive continuous improvements in the quotation process, providing training on tools and processes to enhance efficiency, quality, and customer satisfaction.

Your qualifications

We value all applicants, but to excel in this role, the following experience and skills are essential:

• At least 2 years of experience in sales support or administrative roles, particularly involving quote preparation, collaboration with sales teams, and data management.

• No specific licenses are required, but proficiency with CRM systems and sales quoting software (e.g., CPQ Configit) is highly advantageous.

Applicants must hold valid Australia working rights to be considered for this position.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.