ConnectSydney, a joint venture of ServiceStream, Boral, and Johnson Controls, in partnership with Transport for NSW (TfNSW), is entrusted with the management of the Harbour Zone. Our responsibilities encompass routine maintenance, strategic enhancements, and specialised projects aimed at bolstering Sydney's transport infrastructure.

Reporting to the Business Performance Manager, the Quality Coordinator will be responsible for contributing, coordinating and undertaking assignments across a range of activities. This will provide support for the quality compliance reporting and analysis area.

Located at our Rockdale office, this role offers hybrid working (3 days in office Monday-Wednesday) with onsite parking, surrounded by a supportive team to help you take your career to the next level.

If you are a quality professional looking to take their next step, apply with us today!

Key Responsibilities:

• Support compliance of contract deliverables with the company’s Quality Management System (QMS) and relevant standards, including ISO 9001, by completing required quality checks and reviews.
• Apply established quality systems, processes, and procedures by using approved templates, completing documentation, and ensuring records are accurate, current, and controlled.
• Assist in the development of quality documentation, including procedures, work instructions, forms, audit reports, and registers in line with document control requirements.
• Assist in delivering quality-related training.
• Developing inspection test and plans, quality management plan templates and forms for project delivery.
• Assist with the investigation of non-conformances by gathering information, recording findings, participating in root cause analysis activities, and tracking corrective and preventive actions to completion.
• Support internal and external audits by preparing documentation, coordinating evidence, attending audits, and assisting with post-audit corrective actions.
• Promote awareness of quality procedures and requirements by reinforcing expectations, sharing updates, and supporting adherence to established processes.
• Assist in the monthly reporting of the contract, including the client and board reports.
• Manage the project fundamentals tracker for all current initiatives in the business
• Attend Senior Leadership Team weekly meetings to present updates of current projects
• Provide support for the organization of quarterly town halls and other events
• Support the Contract Manager as required as part of managing the overall business
• Support the Onboarding function of the business as required (Manage the system & support the commercial/delivery teams)

About You:

• Relevant tertiary qualifications in a related discipline such as Civil Engineering, Construction Management or similar
• 3+ years’ experience in an operational or administration environment
• Experience in managing activities of a higher complexity, including delivery of proposed solutions.
• Experience in construction or infrastructure maintenance & administration
• Ability to support multiple work fronts and colleagues.
• Demonstrates leadership traits and self-driven initiative:
  - Strong verbal and written communication skills with colleagues
  - Capability to negotiate and influence outcomes.

• Strong attention to detail.
• Ability to identify, diagnose and provide solutions to problems.
• Eagerness to continuously improve self, and enterprise.
• Enjoys working and collaborating in a team environment, but can also work on their own.
• Experience with ISO9001 is highly desirable.
• Lead Auditor in ISO9001 qualifications are highly desirable

About Us:

ConnectSydney is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. ConnectSydney encourages and welcomes the opportunity for applicants to share their lived experiences.

Benefits of working with us include:

• Growth – We are growing and there are opportunities for your career development across our business units.
• Discounts - Access to hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing.
• Paid leave - Parental, cultural, community service, study, corporate volunteering and purchased leave available.
• Culture – We are dedicated to fostering a workplace environment that values diversity and inclusion, and we recognise and celebrate excellence throughout the year.

How To Apply

Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at ConnectSydney and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Feel free to email [email protected] for any inquiries on how we can best support you with reasonable adjustments to the recruitment process and a designated person will contact you regarding your inquiry.

How to Apply