Receptionist

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfilment for anyone seeking connection, guidance, social support and community. 

About the role

As a receptionist, this is your opportunity to be the welcoming face of our Seymour site – supporting Homelessness, Church and Emergency relief clients, visitors, and staff while ensuring smooth and efficient daily operations. You will provide high-quality reception services, assess client needs, and support administrative and WHS functions that keep the site running safely and effectively.
 

Reporting to the Regional Administrator, this is a permanent part-time (22.8 hours per week) onsite role, located in Seymour, VIC. Availability to work Fridays is required.

Conditions

Compensation is in accordance with SCHADS Level 2.

How you will make an impact

• Professionally meet, greet, and support walk-in clients and visitors, ensuring timely and appropriate service allocation
• Screen incoming calls, assess needs, manage enquiries, and coordinate appointments
• Provide general administrative support including meeting coordination, purchasing supplies, and maintaining office systems
• Support WHS activities such as maintaining safety records, coordinating fire drills, and ensuring first aid and safety equipment is up to date
• Assist with site operations including fleet vehicle coordination, finance-related tasks, and supporting Doorways and other site programs

What you will bring

• A relevant business qualification (Certificate IV or Diploma in Business Administration) is desirable
• Demonstrated experience in reception and administrative support
• Intermediate skills in Microsoft Word and Excel, with familiarity in HR information systems preferred
• Strong communication skills with the ability to engage respectfully with people from diverse backgrounds
• A current Employee Working with Children Check
• Victorian Driver’s Licence

What we offer

The Salvos offer eligible employees a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental Leave (12 weeks primary, 2 weeks secondary) and Purchased Leave Scheme (up to 8 weeks). Flexible working arrangements where applicable
• Access to EAP, health & wellness initiatives, and Fitness Passport
• Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities
• A purpose-driven career that creates positive and sustainable social impact

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.
 

Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration