Residential Care Worker - Illawarra - Multiple Locations

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

We have Casual and Part time shifts available:

Availability across a 24/7 roster, including morning, afternoon and night is required. Availability for active and sleepover night shifts as needed is essential.

Shift durations range from 2hrs - 9hrs. 

We are looking for experience with: 

• Behaviour management 


• Stoma care


• PEG Feeding


• Medication administration (including insulin)

Behaviours of concern you must be confident supporting:

This role may involve supporting participants who can display:

• self-injurious behaviours (e.g., head hitting, biting)


• physical aggression (e.g., grabbing, scratching, striking)


• property damage (e.g., throwing items, slamming doors)


• absconding/exit-seeking behaviours


• sensory-seeking and repetitive behaviours


• personal care/hygiene complexities

Key responsibilities

• Follow BSP strategies consistently (including Green/Yellow/Red response)


• Use low arousal de-escalation and proactive support strategies


• Provide personal care, hygiene support, and daily living assistance


• Medication administration (Webster packs) and PRN processes as authorised


• Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting


• Maintain participant dignity, privacy, and professional boundaries


• Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call)
  
  

What we’re looking for

• SIL experience and confidence with complex behaviours (highly regarded)


• Strong documentation skills and ability to follow plans precisely


• Medication competency (or willingness to complete competency assessment promptly)


• Calm under pressure, consistent, and respectful communication
  
  

Essential requirements:

• NDIS Worker Screening Check (or willingness to obtain immediately)


• National Police Check


• First Aid + CPR (current)


• Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)


• Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)


• Unrestricted Australian work rights


• No sponsorship provided


• Two professional references