Retirement Village Manager

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

This leadership role is responsible for overseeing the day-to-day operations of our Chelsea Retirement Village, ensuring a safe, high-quality, and resident-focused environment. The role focuses on operational leadership, aiming to deliver excellent resident experiences.

This is a full-time permanent opportunity, working Monday to Friday.

As Retirement Village Manager, you will:

• Manage engagement of residents and committee to optimise resident empowerment and satisfaction
• Enhance resident satisfaction and experience by delivering social activities and events
• Ensure compliance with the Retirement Villages Act, Code of Conduct and Accreditation standards
• Manage village budget, resource planning, financial reporting and strategy
• Working collaboratively with the Residents’ Committee regarding the operation and maintenance of the village

About You

• Genuine passion for engaging the retirement living community
• Proven management experience in a similar role within retirement living, business, hospitality, finance, property management, or health sectors.
• Demonstrated ability to work with legislation. A sound understanding of the Retirement Village Act would be highly regarded
• Proven customer-centric philosophy combined with an ability to “get things done”
• Strong written and verbal communication including demonstrated problem-solving skills
• Budgeting and reporting experience to support financial and operational goals

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work. 

Our Benefits 

Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

• $15,900 Salary packaging + $2,650 meal and entertainment allowance
• Health Insurance discounts with Medibank
• Training and development opportunities 
• Discount on selected car dealerships
• Fitness Passport Program 
• Generous Employee referral program 
• Free Flu Vaccinations
• Employee Assistance Program
• Travel and Flight benefits

About Us 

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

Apply today! 

Our application process takes less than 10 minutes. 

Click APPLY NOW, or for a confidential discussion, contact Owen at [email protected].

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support

• Career progression and development opportunities

• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

• Private health insurance and gym discounts

• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.