Sales and Operations Coordinator - TASMANIA

JOB DESCRIPTION

Are you an accomplished professional with a passion for sales, customer service, and operational excellence? Hello Home Doctor Service (HHDS) is seeking a Sales and Operations Coordinator to join our dynamic team and play a pivotal role in our mission to deliver exceptional after-hours healthcare services to communities across Australia.

Due to the growth of our business, we are recruiting for multiple positions in the following locations:-

• Blackstone 4304 (QLD)
• Melbourne 3004 (VIC)
• Hindmarsh 5007 (SA)
• North Hobart 7000 (TAS)

ABOUT US

Hello Home Doctor Service is a trusted name in after-hours healthcare, providing urgent, primary care services directly to patients in their homes and aged care facilities. As part of the RNMC Group of Companies, we are dedicated to innovation, excellence, and community well-being, connecting skilled professionals with meaningful opportunities.

Our commitment to quality care, patient-centered services, and operational efficiency is at the heart of what we do. This role offers an exciting opportunity to be part of a fast-growing healthcare service provider, where your contributions will directly impact the lives of patients and their families.

Why Join HHDS?

• Purpose-Driven Work: Make a meaningful impact by supporting essential healthcare services.
• Career Growth: Be part of a company experiencing dynamic growth, offering opportunities for personal and professional development.
• Collaborative Team: Join a team that values innovation, collaboration, and excellence.

Your Role

As a Sales and Operations Coordinator, you will:

Sales Support

• Build and foster relationships with key stakeholders including General Practices, Residential Aged Care Facilities and key healthcare stakeholders. 
• Serve as the primary point of contact for clients, addressing inquiries and identifying opportunities for collaboration.
• Develop and maintain a strong pipeline of potential clients, driving business growth and expanding our healthcare footprint.

Operational Excellence

• Manage and update client data within our CRM systems, ensuring accuracy and efficiency.
• Coordinate scheduling, workflows, and job monitoring to support seamless operations.
• Compile and deliver insightful reports on sales performance, operational effectiveness, and client satisfaction.

Customer Service

• Deliver outstanding customer support, ensuring that client needs are met with professionalism and care.
• Proactively resolve issues and implement solutions that exceed client expectations.
• Foster trust and loyalty through transparent communication and personalised service.

Process Improvement

• Evaluate and refine sales and operational processes to enhance service delivery.
• Stay abreast of market trends and client feedback to propose innovative solutions.

What You Bring to the Role

Experience:

• Demonstrated experience in sales, customer service, or administration within healthcare or a related industry.
• Familiarity with CRM systems and proficiency in Microsoft Office Suite.

Skills:

• Exceptional organisational and time management abilities.
• Strong communication skills, with the ability to interact effectively with diverse stakeholders.
• A proactive, solutions-oriented mindset with attention to detail.

Attributes:

• Adaptable and collaborative, thriving in a dynamic, fast-paced environment.
• Passionate about delivering high-quality service and supporting community health initiatives.

Education:

• A degree in Business Administration, Healthcare Management, or a related field is preferred.

Join Us and Make a Difference!

At Hello Home Doctor Service, we believe in delivering exceptional healthcare services that improve the lives of patients and their families. If you’re ready to be part of a purpose-driven organisation where your skills and dedication will be valued, we’d love to hear from you.

Apply Now and take the next step in your career with HHDS.  

NOTE:  

Please ensure your cover letter or resume clearly states the location you are applying for. 

We appreciate all applications; however, only shortlisted candidates will be contacted.