Sales Manager - MICE

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a MICE Sales Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.  

Position Summary: 

• Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential 


• Develop and implement sales strategies to achieve property’s objectives whilst consistently analysing market information 


• Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience 

• Use negotiating skills and creative selling abilities to close on business and negotiate contracts 

• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings 

• Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. 

• Lead the Sales team to provide a quality of service and exceed guest expectations 

• Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen 


• Plan and execute team building activities for our associates as they are our most important assets 

About You: 

• Experience in a similar managerial role


• Working rights in Australia 


• Enthusiastic to escalate your career


• Self-motivated, driven and energized in a fast-paced environment 


• Armed with smart solutions and a can-do attitude