Job Description - Scrum Master

Description
  • Empower a collaborative team delivering customerfocused solutions

  • Flexible hybrid working with strong support for wellbeing and growth

  • Contribute to meaningful transformation across Technology & Transformation

Support teams to deliver impactful outcomes while growing your career in an organisation committed to purposeled transformation. This role offers space to continue developing your agile expertise.

 

About The Role

You will guide and coach agile teams to deliver customer value, build strong working relationships, and support continuous improvement initiatives. This role contributes to enhancing delivery capability across Intelligent Solutions Delivery and supports highquality outcomes for stakeholders.

 

What You’ll Do

  • Coach teams in Scrum and agile practices, enabling them to grow maturity, work effectively together, and deliver valuable outcomes for customers

  • Facilitate planning activities, standups, retrospectives, and story mapping sessions to ensure clarity, alignment, and momentum

  • Build trusted relationships across business and technology groups, helping teams maintain transparency and manage change

  • Remove blockers and support teams to resolve challenges, driving flow and maintaining focus on outcomes

  • Support continuous improvement, championing practices that help teams work sustainably and maintain a high level of delivery quality

  • Work with Product Owners and Delivery Leaders to manage capacity, understand dependencies, and align delivery with strategy and roadmaps

 

What You’ll Bring

  • Experience as a Scrum Master or similar agile delivery role, applying agile practices to support highperforming teams in large organisations

  • Ability to guide teams using techniques such as user stories, continuous integration, automated testing, and iterative delivery

  • Strong communication and facilitation skills, using clear discussions to help teams resolve issues, navigate conflict, and stay focused on priorities

  • Technical understanding of software development and the delivery lifecycle, enabling confident conversations with engineering teams

  • Comfortable adapting to change, working with distributed teams, and contributing to a supportive, dynamic environment

  • Certification in Scrum or agile disciplines, or equivalent experience applying agile frameworks

 

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Performance-based bonuses and Suncorp shares for eligible employees
  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

 

Explore our full benefits

 

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

 

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [email protected] for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

 

Know someone who'd be a great fit for this role? Refer them!

Great people know great people. If you have someone in mind who would be a fit for this opportunity, we'd love to hear about them.

To submit your referral, please review this knowledge article and follow the steps carefully to ensure your referral is submitted successfully.



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About the Company

Suncorp Bank

Suncorp Group is one of Australia's largest financial services companies offering a range of insurance and banking solutions across Australia and New Zealand.

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