Senior Business Analyst - Business Design

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Business Analyst – Business Design in the Lending Transformation Team, you’ll play a key role in leading the transformation for the future state of lending processes for our Business & Private Bank Bankers. You’ll bring your specialist experience and knowledge to the programme to ensure that existing processes, policies and products are challenged and transformed, achieving balanced risk with a good experience for our bankers and customers

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 months Secondment/Fixed Term opportunity
Role Location: 833 Collins Street Docklands VIC 3008
Work Hours: Standard Hours

What will your day look like?

This role is accountable for:

• Lead the business design and development of transforming business capabilities and processes that enable the objectives of the Project to be achieved, including:




• Leading and enabling the simplification of lending processes, policies and products across the business to drive lending transformation.


• Supporting current state process documentation


• Lead future state process definition and documentation


• Supporting business requirement elicitation


• Facilitating working groups with key stakeholders to identify and evaluate opportunities and progress initiatives to improve the lending process.


• Executing User Acceptance Testing to ensure the developed product meets user, credit policy and process requirements.




• Ensuring the project embeds BAU policy changes to maintain compliance of the future solution.


• Collaborating with Commercial Governance and Group Credit Risk stakeholders to ensure that new policies, procedures and requirements are consistent with APRA prudential standards, and Bank appetite.


• Ensuring policy/requirements/procedure changes follow existing appropriate governance frameworks and these are appropriately accommodated in Projects planning.


• Working with Commercial Lend and Grow stakeholders and other Project team members to identify risks and developing appropriate treatment plans and mitigations that ensure that the programme improves the overall risk profile of Commercial Lending at ANZ


• Being an advocate for change within the programme and across the business, helping influence stakeholders on improved ways to achieve outcomes that are better for customers, bankers and Risk by challenging the status quo.


• Support and where required, facilitate the implementation of releases to end users.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• 7-10+ years banking experience in lending related roles (i.e. Credit Manager, Credit Risk Implementation Manager, Relationship Manager etc).


• 7-10+ years experience in Project delivery or Analyst profession roles (Design lead, Product Owner, Process Analyst, Systems Analyst, Business Analyst, etc)


• A deep understanding of Lending and Credit processes, including:




• Credit Policies and the regulatory and compliance obligations they are designed to meet


• The linkages of current state processes by the multiple systems and tools, and the implications of changing these




• Demonstrable understanding of Lending and Credit Risk systems and infrastructure, including best practice for automated and assisted decisioning utilising alternate data sources and practices.


• Strong communication skills, both written and verbal, with the ability to contextualise and communicate complex problems in simple and relatable ways for a wide range of stakeholders


• Strong curiosity and attention to detail.


• Demonstrated experience balancing risk and customer experience in process reengineering.


• Strong ability to lead and be adaptive in a changing environment, with a strong appetite for learning.


• Strong analytical and problem-solving skills   

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 109607 .
 

Job Posting End Date

18/02/2026 , 11.59pm, (Melbourne Australia)