Senior Director, Compliance Frameworks

Optus is an Australian telecommunications' company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Senior Director, Compliance Frameworks reports directly to the Chief Compliance Officer. This pivotal leadership role improves and leads Optus' enterprise compliance management framework. You will drive consistent, scalable compliance standards across all business units, maintaining robust governance, control, monitoring, and reporting arrangements. As a key member of the Compliance leadership team, you'll work with second-line functions across the organisation. You will ensure regulatory adherence requirements are clearly defined, detailed, and maintained continuously.

What You’ll Do

• Lead the enterprise-wide development and rollout of the regulatory framework, embedding consistent standards and driving substantial compliance uplift across Optus


• Partner with senior business leaders and second-line teams to supervise, assess, and report on compliance with regulatory requirements — including supporting remediation activities under the Enforceable Undertaking


• Develop and prepare clear compliance reporting for senior management, Exco, Board, and external regulators, ensuring insights are actionable and commercially grounded


• Be responsible for the development of compliance documentation including policies, procedures, training materials, and supporting artefacts, while championing a strong compliance culture across the business


• Collaborate with team members in Regulatory, Risk, and Internal Audit to identify, monitor, and remediate compliance risks. Contribute to selecting and implementing a Governance, Risk, and Compliance (GRC) system or similar.

What You Bring

• A graduate degree or equivalent experience in Commerce, Economics, Finance, Law, or a related field is required. Candidates should have 5–8 years of demonstrated ability specializing in governance and regulatory adherence within a highly regulated environment. industry


• Proven experience leading compliance obligations under the Competition and Consumer Act, with a consistent track record in writing policies and procedures to meet compliance requirements


• Hands-on experience implementing oversight and compliance frameworks in line with ISO31000, ISO19600, and other enterprise-level frameworks, including Line 1 risk and compliance capability


• Outstanding collaborator management, communication, and report writing skills — capable of influencing at all levels while balancing a risk outlook with pragmatic, commercially viable advice e


• Strong analytical and problem-solving capability, capable of translating complex regulatory requirements into practical business solutions and driving continuous improvement across compliance frameworks

What’s in it for you? 

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.


• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.


• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.


• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.


• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.


• Advise your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.


• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).


• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity